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Operations Manager Global Philanthropy - # 26-19894

US Tech Solutions • North Chicago, IL • 1h ago

$50.00-$54.50 per hour

North Chicago, IL, IL

Contract

Duration: 04 Months

Summary

The Operations Manager for the Global Philanthropy team is responsible for maximizing the impact of the Client Foundation for patients, communities, and our employees.

This person will lead our metrics, data, and insights across the function, serve as the investigation lead for employee inquiries for employee engagement programs, coordinate with individuals across the function and lead operations.

Additionally, the role will serve as the processing hub for grants from end to end including disaster relief and community grants.

The Operations Manager is critical to the Global Philanthropy function operating successfully and efficiently. This role will have significant employee, team, and community impact in the quest to help individuals live their healthiest lives.

The Manager will report to the Sr. Director, Global Philanthropy and will be part of the broader Corporate Responsibility & Global Philanthropy organization.

Primary Responsibilities:

GP Dashboard, Metrics, Insights, and Measurement

Build and maintain Global Philanthropy dashboard, a new technology that merges function systems (Cybergrants, YourCause, Benevity) input and output to measure impact of all programs

Oversee data management by collecting and organizing metrics, data, KPIs, results, and insights for consistent measurement and tracking for leadership, ESG reporting, and audits

Prepare and synthesize metrics capturing the status and impact of philanthropic partners for quarterly reports and ad hoc requests to ensure accountability and support communications

Integrate robotic process automation in data entry and routine tasks

Lead development of AI-driven predictive maintenance systems, built in templates to reduce administrative tasks, collaboration tools to connect teams and functions

Oversee day-to-day management of US Global Philanthropy budget including monitoring and reporting Global Philanthropy

Oversee community grants, including evaluating prospective community grantees and processing of grants for alignment with compliance and Client Foundation

Engage with grantees on behalf of Client Foundation, including relationship management, responding to inquiries, and troubleshooting

Coordinate with the employee giving and volunteering leads to support grants and invoice processing

Support the Global Philanthropy team in executing contracts and grants through platforms such as Cybergrants

Investigate and resolve Client employee inquiries to efficiently manage giving, scholarships, relief, volunteer, and the foundation

Operations & Administrative

Manage operations and processes including invoice management, grant-making, reporting, tracking, and project management

Lead invoice management for foundation and corporate initiatives to ensure timely payments and status tracking

Manage Cybergrants platform, including management of grants database

Build and manage reporting and compliance tools, and real-time on-demand metric systems

Lead internal contracting and grant execution and stakeholder engagement with local community partners

Build and maintain internet and intranet sites supporting Global Philanthropy and Client employees

Oversee audits and filings on behalf of the Client Foundation

Lead Corporate Donation process including training, Corporate Donations Review Committee (CDRC), coordinating with Ops, Compliance,

Owner of consistent process for vetting partners, vendors, and programs including criteria

Primary lead for external and internal legal partners, and internal OEC and corporate operations stakeholders

Qualifications and Skills Required:

Bachelors Degree required, Masters degree preferred

5+ years operations experience

Demonstrated experience in building dashboard or other major reporting, metric tool for multiple end-users

Database creation and managing metrics and evaluation systems

Adept with new technology systems

Strong communications skills

Demonstrated ability to process and translate information into solutions

Collaborative, team-oriented mindset and ways of working

Demonstrated experience with project management and successfully managing multiple projects

Strong organizational and administrative skills

Experience in invoice management and financial tracking

Proficiency in using reporting and compliance management tools

Excellent communication and email management skills

Ability to work independently and collaboratively within a team

Detail-oriented and capable of managing multiple tasks and priorities effectively

Manages/directs the activities and people associated with small to large scale projects with a focus on any or several non-IT business applications and disciplines. Manage/direct all facets of single or multiple, multidimensional, mission-critical projects through the Full Project Life Cycle. Collaborate/work with project sponsors, business units and users to identify project scope and focus, develop or monitor project initiatives, implement project requirements/plans/processes/tools, assign/guide/monitor project staff, and assure project success. Deliver quality project solutions to business problems or issues within defined budgets and/or timelines. Provide expert project guidance/support proactively through project completion. Provide tracking, reporting, and presentation to management and users.

Experience Level = 5-7 Years

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement:

By applying, you acknowledge that AI-assisted tools may be used during hiring.

IND01

LI-KG6

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