Back to Jobs search

Customer Service Associate

Walgreens • Fox River Grove, IL • 2h ago

1869492BR

Title:

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Auto req ID:

1869492BR

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Store:

07860-FOX RIVER GROVE IL

Employment Type:

Full-time

Full Store Address:

900 NORTHWEST HWY,FOX RIVER GROVE,IL,60021

Job Function:

Retail

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Company Indicator:

Walgreens

Common Location:

900 NORTHWEST HWY,FOX RIVER GROVE,IL,60021-01914-07860-S

Max Rate:

17.5

Pay Type:

Hourly

Start Rate:

Similar Jobs

Manager, Cybersecurity Solutions

Reyes Holdings • Rosemont, IL • 1h ago

Management & Administrative

Position Responsibilities: Lead cybersecurity engineering and operations for on-premises, software as a service, platform as a service, cloud infrastructure, storage, systems, and network environments. Lead the team in d...

1h ago

Go to Apply

Customer Service Representative

U-Haul • Grayslake, IL • 2h ago

Management & Administrative

Compensation Range: $15.00 to $16.00 Hourly Location: 19251 W Washington St, Grayslake, Illinois 60030 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motiva...

2h ago

Go to Apply

Customer Service Representative

U-Haul • Grayslake, IL • 2h ago

Management & Administrative

2h ago

Go to Apply

Customer Service Representative

U-Haul • Grayslake, IL • 2h ago

Management & Administrative

2h ago

Go to Apply

Military DoD SkillBridge Program - Supplier Account Manager

GE Aerospace • Barrington, IL • 2h ago

Management & Administrative

Job Description Summary The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the...

2h ago

Go to Apply

Data Management Specialist

Astronics • Waukegan, IL • 6h ago

Management & Administrative

Data Management Specialist Astronics Subsidiary Astronics CSC Location Waukegan, IL Description Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) serves as the ex...

6h ago

Go to Apply

Administrative Assistant 4

Northrop Grumman • Rolling Meadows, IL • 8h ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutio...

8h ago

Go to Apply

Senior Manager, Risk Management - Policy Analyst

Capital One • Riverwoods, IL • 13h ago

Management & Administrative

Senior Manager, Risk Management - Policy Analyst Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we...

13h ago

Go to Apply