Admin II Correspondence

MAXIMUS • Tallahassee, FL • 18h ago

Maximus is currently hiring for an Admin II Correspondence to join our Federal Exchange Review Process (FERP) team. This is a remote opportunity. The Admin is responsible for returning calls from consumers regarding case statuses or guidance in how to file an appeal among other questions they may have on the process.

This position will require a Federal Suitability Clearance post-hire as mandated by the client.

Essential Duties and Responsibilities:

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.

Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.

Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

'- Manage inbound and outbound calls that are routine in nature, answer inquiries by clarifying desired information; researching, locating, and providing relevant information.

Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.

Assist in the processes required for case file creation; including but not limited to data entry and records management.

Verify images to ensure they are correct using a designated scan protocol.

Assist in maintenance of the office record and filing system.

Minimum Requirements

'- High School diploma or equivalent with 1-3 years of experience.

May have training or education in area of specialization.

'- Associates degree preferred.

One (1) year of relevant work experience required.

Proficient in the use of Microsoft Office Products.

Ability to work a schedule between the hours of 9:00am - 6:00pm EST Monday - Friday.

Flexibility to work extended hours and rotational weekends.

Ability to pass a Federal Suitability Clearance.

Please note: For this position Maximus will provide equipment to use.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)

Minimum 5mpbs upload speed

Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router

Private and secure work area and adequate power source

Must currently and permanently reside in the Continental US

Must have a smartphone which will be required to log into Maximus systems

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$15.89

Maximum Salary

$19.82

MAXIMUS

Go to Apply

Share this job

Similar Jobs

AWS Cloud Network Engineer III

Serco • Tallahassee, FL • 17min ago

IT & Engineering

Position Description & Qualifications Looking for a AWS Cloud Network Engineer opportunity at a place you can make an impact every day? Discover this great opportunity working remotely for our Virgina location. Bring...

17min ago

Go to Apply

Behavioral Health Technician (Remote) | Active Secret Clearance Required

MAXIMUS • Tallahassee, FL • 27min ago

Hospital & Medical

Maximus is seeking a Behavioral Health Technician to provide behavioral healthcare, counseling, case management, and clinical support services for Special Operations Forces (SOF) personnel and their families. This role s...

27min ago

Go to Apply

Behavioral Health Clinician (Remote) | Active Secret Clearance Required

MAXIMUS • Tallahassee, FL • 31min ago

Hospital & Medical

Maximus is seeking a Behavioral Health Clinician to provide behavioral healthcare, counseling, case management, and clinical support services for Special Operations Forces (SOF) personnel and their families. This role su...

31min ago

Go to Apply

Supplier Operations Manager

Eliassen Group • Tallahassee, FL • 1h ago

Management & Administrative

Supplier Operations Manager Anywhere Type: Contract Category: Manufacturing & Supply Chain Industry: Life Sciences Workplace Type: Remote Reference ID: JN -082026-108204 Date Posted: 08/06/2026 Shortcut: http://caree...

1h ago

Go to Apply

Strategy & Operations Lead - Care Management

Humana • Tallahassee, FL • 1h ago

Management & Administrative

Become a part of our caring community About Humana Care Management: Are you passionate about improving the health outcomes for the Special Needs population? If so, becoming a part of Humana's Care Management Team and the...

1h ago

Go to Apply

Specialist, Treasury & Banking Operations

Coinbase • Tallahassee, FL • 1h ago

Finance, Accounting & Banking

Ready to do the most impactful work of your career? Athttps://www.coinbase.com/careers. As a Treasury & Banking Operations Specialist, you'll join the Treasury Operations team within Finance and help ensure Coinbase...

1h ago

Go to Apply

Account Executive, Healthcare

WM • Tallahassee, FL • 1h ago

Hospital & Medical

I. Job Summary The Account Executive, Healthcare is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. This role is a me...

1h ago

Go to Apply

Elan Field Sales Payments Solutions Consultant - Southeast

U.S. Bank • Tallahassee, FL • 1h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1h ago

Go to Apply

Industrial Electrician

BASF • Attapulgus, GA • 4h ago

Legal & Paralegal

Industrial Electrician>Apply now Now hiring! Industrial Electrician Attapulgus, GA. (Onsite) We are looking for an Industrial Electrician to join our Catalyst team in Attapulgus, GA. Come create chemistry with us! BAS...

4h ago

Go to Apply

Lead Marketing Technology Manager

Lumen • Tallahassee, FL • 5h ago

Management & Administrative

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud,...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)