Customer Service Specialist

Robert Half • Waterford, CT • 2d ago

Description

Customer Service Specialist (FULL TIME, PERMANENT)

Location: Local to Waterford, CT, fully ONSITE

Compensation: $23-$26/hour, with yearly raises, and bonus potential!

A busy, family-owned, service-based company local to Waterford is looking for a Customer Service Specialist to join their team. This is an excellent opportunity for someone who enjoys working with people, is comfortable in an office environment, and can confidently use technology to manage customer needs and information.

We are looking for someone with office experience who takes a consultative approach to customer service. The ideal candidate is organized, computer-savvy, professional, and able to listen to customers, understand what they need, and guide them toward the right solution.

Some day to day tasks:

Serve as a primary point of contact for customers by phone and email

Listen carefully to customer needs and provide knowledgeable, solutions-focused assistance

Use computer systems and office technology to enter, update, and manage customer information

Schedule and coordinate services

Follow up with customers and ensure a positive experience from start to finish

Communicate effectively with customers and internal team members

Administrative tasks relating to contracts and agreements, and general support for the office

Handle multiple priorities in a busy, fast-paced office environment

Requirements:

Previous office experience is strongly preferred

Excellent computer skills and comfort learning new software and systems

Strong communication and customer service skills

A consultative, problem-solving approach rather than a transactional sales approach

Professional, organized, dependable, and detail-oriented

This is an office-based customer service position. We are specifically seeking candidates with office/administrative or service-based office experience rather than a retail background.

Additional benefits!

Opportunities for raises and bonus potential

Great medical, dental, and vision plans

Stable, team-oriented work environment

Opportunity to grow with an established local business

Please apply today to Daniele.Zavarella@roberthalf(com)

Requirements

Previous office experience is strongly preferred

Excellent computer skills and comfort learning new software and systems

Strong communication and customer service skills

A consultative, problem-solving approach rather than a transactional sales approach

Professional, organized, dependable, and detail-oriented

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Colchester, CT • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Customer Service Representative

Robert Half • Groton, CT • 4d ago

Management & Administrative

Description Our client, a well-established company near Groton, CT, is seeking a dependable and customer-focused Customer Service Representative to join their team. This is an excellent opportunity for someone who enjoys...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Uncasville, CT • 4d ago

Management & Administrative

1867266BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

4d ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Norwich, CT • 2w ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

2w ago

Go to Apply

Capital Account Manager, Sales & BD

Xylem • Bozrah, CT • 2w ago

Management & Administrative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati...

2w ago

Go to Apply

Warehouse Manager

Insight Global • Madison, CT • 2w ago

Management & Administrative

Job Description We are looking for a hands-on Warehouse & Operations Manager who has experience running an on-site operation from the inside out. This person will be on the warehouse floor, working in a fast paced st...

2w ago

Go to Apply

Office Assistant

Robert Half • Westbrook, CT • 2w ago

Management & Administrative

Description We are looking for a detail-oriented Office Assistant to support daily administrative operations for a Contract position in Westbrook, Connecticut. This role is well suited for someone who is comfortable work...

2w ago

Go to Apply

Information Desk Receptionist

Hartford HealthCare • Norwich, CT • 3w ago

Management & Administrative

Work whereevery momentmatters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Con...

3w ago

Go to Apply

CUSTOMER SERVICE CLERK

Navy Exchange Services (NEX) • Groton, CT • 3w ago

Management & Administrative

Title: CUSTOMER SERVICE CLERK Location: United States-Connecticut-Groton Job Number: 260002K6 Job Summary: Performs a variety of duties in connection with NEX internal and external customer services operations. Works as...

3w ago

Go to Apply

Customer Service Representative

Kelly Services • Waterford, CT • 3w ago

Management & Administrative

Customer Service Representative Location: Waterford, CT Compensation: $20.00- $22.00 per hour Schedule: Monday-Friday | 8:30 AM-5:00 PM Work Environment: Fully On-Site About the Company Join a respected leader in the mar...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)