Job Description
Job Title:
Downstream Operations Systems Manager
Requisition ID:
33245
Location:
Loveland, CO, USA, 80538 | Deerfield, IL, USA, 60015 | CO, USA,
Workplace Type:
Hybrid
Experience Level:
Mid-Senior Level
Job Type:
Full Time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day.
We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.
The Downstream Operations Systems Manager is responsible for the strategic ownership, optimization, and continuous improvement of the digital systems that enable field execution across Nutrien Ag Solutions' retail and custom application operations. This role serves as the enterprise product owner for Equipment Manufacturer Operating Systems (EMOS), including John Deere Operations Center, AGCO platforms, and Case IH systems.
The role sits within the Supply Chain organization and partners closely with Field Operations, Agronomy, Digital, IT, and Innovation Farms to ensure these systems are fully leveraged to improve operational efficiency, data accuracy, asset utilization, and scalability. This position plays a critical role in connecting field execution to enterprise systems, enabling data-driven decision-making and consistent execution at scale.
What You'll Do
Downstream Operations Systems Ownership
Own the product vision, roadmap, and backlog for OEM field operations systems, this includes but not limited to:
Application Operations Systems
Custom Application SOP/Process
Work Order & Job Management
Machine Agronomic Data Collection and utilization (Deere)
Digital Grower Partnership strategy
Agronomic recommendation delivery and execution
Telematics & Asset Data (Samsara)
Routing, Dispatching, and Proof of Delivery systems
Inventory & Application Data Integration
Costing, Closeout, and Reconciliation workflow as it relates to product application.
Define and maintain standards, governance, and best practices for system usage across retail and custom application operations
Prioritize enhancements based on business value, operational impact, and field feedback
Ensure systems support scalable growth, operational consistency, and data integrity
Retail & Custom Application Enablement:
Optimize system workflows supporting custom application (spraying), field services, and retail operations
Improve work order creation, execution, validation, and closeout processes
Partner with regional and field leaders to drive adoption and consistent execution
Identify opportunities to reduce manual processes, rework, and operational friction
Data Integration & Digital Collaboration:
Partner with Agronomy and Digital teams to enable seamless data transfer between OEM systems and internal platforms
Support integrations related to prescriptions, application records, equipment telemetry, and inventory movement
Ensure data accuracy, traceability, and alignment between field execution and enterprise systems
Collaborate with IT on system enhancements, releases, and issue resolution
Cross-Functional & OEM Engagement:
Serve as the primary liaison with OEM partners including John Deere, AGCO, and Case IH
Coordinate with external vendors and internal stakeholders on roadmap alignment and technical capabilities- Align with company stakeholders around shared priorities, including but not limited to:
Fleet - Fleet Management Tools
Supply Chain - Digital Supply Chain and Product Forecasting & Movement
Agronomy - Precision Agriculture
Proprietary Products - Data Collection and product validation
Digital - Seamless process and data integration
IT - System Integrations and Processes
Support change management, training, and communication efforts to drive adoption
Innovation & Continuous Improvement
Partner with Innovation Farms to pilot new OEM features, technologies, and process improvements
Evaluate pilot performance and translate learnings into scalable enterprise solutions
Incorporate field insights and innovation results into roadmap prioritization
Stay current on emerging precision agriculture and field operations technologies
Digital Supply Chain Enablement
Connect field execution systems to Digital Supply Chain platforms including routing, tank monitoring, telematics, proof of delivery, ERP, and Digital Hub
Enable enterprise visibility into field execution, inventory movement, equipment utilization, and order fulfillment status
Ensure field execution data serves as a supply chain signal for planning, scheduling, replenishment, fleet allocation, and cost management
Support financial reconciliation by improving accuracy of application, inventory consumption, and work order closeout
Drive standardization and scalability of field execution processes to support multi-branch, multi-region growth
SUCCESS METRICS
Adoption and consistent usage of OEM field operations systems across retail and custom application teams
Reduction in manual processes, duplicate data entry, and operational errors
Improved work order accuracy, execution cycle time, and field visibility
Successful delivery of integrations, pilots, and enterprise rollouts
Positive stakeholder feedback from field, agronomy, and supply chain partners
What You'll Bring:
Required
8+ years of experience in operations, supply chain, digital systems, or product ownership
Strong understanding of retail agronomy operations and custom application workflows
Experience working with OEM field systems such as John Deere Operations Center, AGCO, or Case IH platforms
Proven ability to lead cross-functional initiatives and influence without direct authority
Strong analytical, communication, and stakeholder management skills
Preferred
Experience in agricultural services, fleet-based operations, or precision agriculture
Familiarity with ERP systems, work order management platforms, telematics, and data integration tools
Experience leading pilots, innovation programs, or enterprise system rollouts
CORE COMPETENCIES
Product ownership and roadmap management
Field-first, operations-oriented mindset
Cross-functional leadership and influence
Data-driven decision making
Change management and adoption leadership
Compensation & Benefits:
The salary range for this role, in Deerfield, IL, is between $121,500 - $190,850 and in Loveland, CO, is between $127,500 - $200,310. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs. Actual salary and benefits may differ based upon location.
We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions. Our benefit package also demonst
