Are you someone who enjoys solving puzzles, digging into data, and figuring out why something doesn't quite add up? Do you thrive in Excel and enjoy working with complex spreadsheets, multiple systems, and detailed financial information? Witham Family Hotels is seeking an Income Audit Specialist to join our Accounting team in a full-time, year-round role.
In this position, you will play a key role in protecting the financial integrity of our company by ensuring the accuracy and completeness of financial data across our properties. You will oversee the daily audit process, reviewing financial activity across multiple hotel systems to verify transactions, identify discrepancies, and ensure reports are accurate, complete, and balanced.
This role requires more than simply reviewing numbers. You will investigate discrepancies, troubleshoot issues, trace information across multiple systems, and uncover solutions when things don't align. You will become a trusted expert in Excel, hotel operating systems, and financial reporting processes while serving as a resource for our properties.
Your attention to detail and ability to connect the dots will help ensure our financial records remain reliable and our operations continue to run smoothly throughout the year, including during our busiest seasonal transitions.
At Witham Family Hotels, we are dedicated to creating exceptional experiences for our guests while fostering a supportive, family-like workplace for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family, guide everything we do.
We are an equal opportunity employer and believe our strength lies in our differences.
Position Details:
Schedule: Full-Time, Year-Round
Department: Accounting
Shifts: Primarily Monday through Friday, with occasional schedule adjustments based on business needs.
Key Responsibilities:
Learn and oversee the daily audit process across all our properties, reviewing financial activity across multiple systems, including Book4Time, Opera, Symphony, Shift4, Heartland, GiftUp, Jonas Chorum, Silverware and Stripe.
Complete daily income audits by reviewing revenue activity, payment transactions, adjustments, refunds, deposits, and other financial records to ensure accuracy and completeness.
Reconcile financial data across multiple systems and investigate discrepancies to identify the source of variances and ensure proper resolution.
Review and validate daily hotel reports, ensuring transactions are accurately recorded and supporting documentation is complete.
Process the billing and payments for the Bar Harbor Laundry Company.
Process and audit imported data using complex Excel worksheets, maintaining accuracy across multiple interconnected spreadsheets and reporting tools.
Collaborate with department managers and property leaders across all hotels to resolve discrepancies, improve processes, and support accurate financial reporting.
Take on additional accounting-related tasks as needed.
Skills & Qualifications:
Advanced Excel skills are required, including the ability to work confidently with large datasets, complex formulas, lookups, pivot tables, and interconnected spreadsheets.
Strong analytical and troubleshooting skills with the ability to investigate discrepancies, identify root causes, and resolve issues independently.
Ability to reconcile financial data across multiple systems while maintaining a high level of accuracy and attention to detail.
Experience with Sage 50, or similar accounting software is preferred.
Comfortable learning and navigating multiple software platforms and adapting to new systems and processes.
Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced, seasonal environment.
Self-motivated and dependable with the ability to work independently while collaborating effectively with various leaders.
Demonstrates professionalism, discretion, honesty, and integrity while handling confidential payroll and employee information.
Committed to delivering accurate work and upholding Witham Family Hotels' core values.
Amazing Benefits and Perks:
PTO (Paid Time Off): Earn up to 136 hours in your first year (prorated based on hire date). The longer you're with us, the more you earn
Health Insurance: Multiple Aetna plans, with 80% of the cost covered, including family options
Dental and Vision Insurance: Our dental plan is a gem-up to 4 cleanings a year and more. We pay 80% of the cost. Vision insurance also available
401(k) Plan: Up to 4% company match
End of Season Bonus
Heating Savings Program: Partnership with Irving and Dead River-save on heating oil and propane
Core Values Program: Earn points toward branded swag
Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available
Short-Term Disability: Provided at no cost
Referral Bonus: Up to $1,000 per new full-time employee you refer
Discounts: Hotel stays, dining, and spa services at our properties and select New England Inns & Resorts collection hotels
Employee Recognition Programs
Employee Assistance Program (EAP): Free and anonymous counseling services
Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates
Annual Flu Shot Clinic
Witham Family Hotels Gala: An annual event that recognizes YOU
Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations
Performance Measurement:
Success in this role will be measured by the accuracy and timeliness of daily audits, ability to identify and investigate discrepancies, attention to detail, effective reconciliation of financial data across multiple systems, and ability to maintain the integrity of financial records. Success will also include strong communication and collaboration with property teams and the ability to identify and resolve issues independently.
If you love numbers, Excel, solving puzzles, and figuring out why something doesn't quite add up, we want to hear from you! Join Witham Family Hotels as an Income Audit Specialist and become the person who helps us make sense of the numbers, find the missing pieces, and keep everything balanced. You'll be part of a supportive team where your detective skills and attention to detail truly matter.
