Field Engineer 1 - Dallas, TX

GE HealthCare • Texas, Texas • 4h ago

Job Description Summary

The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence.

This role is located in Dallas, TX

This role offers relocation

This role is remote

Job Description

Responsibilities :

Learn to complete on-time and accurate Preventative Maintenance, FMIs and/or ISIs.

Assist more experienced field engineers with equipment installation.

Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment.

Effectively communicate and partner with teammates and colleagues.

Learn to effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction.

Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.

Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.

Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.

Serve as a member of the account community for key accounts.

Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.

Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.

Keep up to date with competitor information and market trends.

Answer service calls independently without assistance within one year of employment.

Qualifications :

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment.

Experience with Web applications as well as Microsoft suite of products.

The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements:

Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

Must have and maintain a valid Driver's License.

Willingness to be available ""after hours"", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.

Quality-Specific Goals:

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job @type/position.

Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.Complete all planned Quality, EHS & Compliance

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

LI-KG1

LI-DAL

LI-Remote

We will not sponsor individuals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

Similar Jobs

TRAINING TECHNICIAN

Air Education and Training Command • Sheppard AFB, TX • 48min ago

IT & Engineering

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to process, orient and provide administrative a...

48min ago

Go to Apply

Account Director, Broadcom Software

Broadcom • Plano, TX • 1h ago

IT & Engineering

Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you app...

1h ago

Go to Apply

Account Director, Broadcom Software

Broadcom • Plano, TX • 1h ago

IT & Engineering

1h ago

Go to Apply

IT Business Analyst I (Dallas, TX) - Austin Industries

Austin Industries • Dallas, TX • 3h ago

IT & Engineering

Description Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every @type of civil, commercial a...

3h ago

Go to Apply

Civil/Structural Design Engineer

Valmont Industries, Inc. • Bellville, TX • 3h ago

IT & Engineering

11308 Hwy 36 Bellville Texas 77418-0640 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping...

3h ago

Go to Apply

Civil/Structural Design Engineer

Valmont Industries, Inc. • Houston, TX • 3h ago

IT & Engineering

3h ago

Go to Apply

Detailer III- Electrical

Southland Industries • Carrollton, TX • 3h ago

IT & Engineering

Position Summary Supports construction projects through the creation, coordination, and management of shop drawings, BIM modeling, and MEP systems. Collaborates across teams, contributes to project efficiency and accurac...

3h ago

Go to Apply

IS Technician

HPC Industrial • Longview, TX • 3h ago

IT & Engineering

HPC-Industrial , powered by Clean Harbors, in Longview, TX is looking for a HydroBlaster/Field Technicians ?to work at various customer locations, and to join their safety conscious team!?This team member is responsible...

3h ago

Go to Apply

Civil/Structural Design Engineer

Valmont Industries, Inc. • Texas, Texas • 3h ago

IT & Engineering

3h ago

Go to Apply

HVAC Tech II

PRIDE Industries • Fort Bliss, TX • 3h ago

IT & Engineering

Pay Rate $28.36 per hour Telecommute Status Onsite Announcement PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)