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Working Title:
Degree Completion & Graduation Analyst / MnSCU Academic Professional 2
Institution:
Normandale Community College
Classification Title:
MnSCU Academic Professional 2
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
Bloomington
FLSA:
Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Unclassified - Unlimited Academic
Salary Range:
$26.12 - $37.91
We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.
NOTICE OF VACANCY
Degree Services Coordinator
Classification: Academic Professional 2
Unlimited, Full Time
Monday - Friday: 8:00 AM - 4:30 PM
*A flexible work schedule may be approved with up to two days remote work per week (if applicable)
Salary Range: Hourly from $26.12 to $37.91; Annually from $54,539 to $79,156
Salary placement is dependent on education and experience
(Please note that a different range may be displayed elsewhere in this post due to a glitch, this is the correct range.)
This vacancy is posted on-line from Monday, August 3, 2026, to Monday, August 17, 2026, until 11:59 PM.
ABOUT THE POSITION
The Degree Completion & Graduation Analyst provides professional leadership and expert processing for the college's graduation and credentialing functions. The position processes the graduation applications, conducts complex eligibility reviews and degree audits, manages a caseload of denied-graduation students, and leads the design and continuous improvement of procedures, outreach, and data practices that accelerate credential attainment while safeguarding academic integrity. The Analyst develops annual work plans and measurable results for graduation operations; interprets and translates academic policy into clear workflows; maintains standards for degree-audit/exception practices; provides resource and cost projections to inform budget decisions; and proactively communicates when additional processing support is needed due to peak volume or competing priorities.
This position plays a key role in advancing the college's Strategic Enrollment Management (SEM) goals by strengthening the graduation pipeline, improving completion and transfer outcomes, and supporting outreach initiatives for stop-outs, near-completers, and adult learners. The role advances institutional goals related to student success, equity, and completion.
YOUR QUALIFICATIONSESSENTIAL: These qualifications are required to move forward; as such, ( ensure your application contains descriptions of your education and work experience s ufficient to demonstrate competency in each of the following ):
Two (2) year of experience in graduation/credential evaluation, degree audit, or student records within a college or university registrar/records office. A Bachelor's degree may substitute for one (1) year of experience; an Associate's degree may substitute for six months of experience.
Advanced working knowledge of degree audit systems (uAchieve/DARS or equivalent) and student information systems (ISRS or similar) used to evaluate and certify completion.
Demonstrated experience reviewing academic records for graduation eligibility, interpreting catalog/academic policy, and applying petitions/exceptions with consistency and integrity.
Strong attention to detail and quality control; ability to manage high-volume, deadline-driven workflows across multiple terms.
Proficiency with Excel and basic reporting or dashboard tools to track pipelines, identify near-completers, and monitor outcomes.
Clear, student-centered written and verbal communication skills, including the ability to explain complex requirements to diverse audiences.
Demonstrated equity-minded service and ability to work effectively with diverse student populations.
PREFERRED:
Four (4) or more years of registrar/records experience with primary responsibility for graduation certification/conferral.
Experience leading a graduation cycle (timelines, audits, denial review/caseload management, degree posting, diploma production).
Experience maintaining graduation policy/procedure documentation, decision trees, and communication templates.
Experience designing or using dashboards to identify near-completers/stop-outs and running targeted outreach campaigns; ability to assess impact and close equity gaps.
Familiarity with Minnesota State policies and Normandale procedures related to academic standing, repeats, residency, catalog year, and FERPA/MGDPA.
Experience coordinating data and communications for commencement (eligibility lists, honors, programs) and partnering with Advising, Marketing, Student Life, and Academic Affairs.
Knowledge of process improvement (Lean/Kaizen) and/or project management practices to reduce error rates and time-to-conferral.
Bachelor's degree; Master's in higher education, public administration, business, data analytics, or related field preferred.
Proficiency in Spanish, Somali, Hmong, or Arabic to support multilingual student populations.
WHY NORMANDALE COMMUNITY COLLEGE
Normandale (https://www.normandale.edu/) is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural responsiveness in the classroom and services provided.
GREAT BENEFITS PACKAGE
As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low-cost medical, dental, vision insurance, income protection plans, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts, retirement plans, and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.
For information on benefits, visit SEGIP's website SEGIP (https://mn.gov/mmb/segip/benefits/) . For more information on retirement benefits, please view the retirement brochure (https://www.minnstate.edu/system/working/docs/Retirement_Brochure.pdf) through MMB.
This position is also part of Minnesota Association of Professional Employees (MAPE). The 2025-2027 UNIT 14: GENERAL PROFESSIONAL LABOR AGREEMENT BETWEEN THE STATE OF MINNESOTA AND THE MINNESOTA ASSOCIATION OF PROFESSIONAL EMPLOYEES (https://mn.gov/mmb-stat/000/az/labor-relations/mape/2025-2027/MAPE-2025-2027-Contract.pdf) outlines many additional benefits provided.
Equal Employment Opportunity
Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.
No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.
Reasonable accommodation will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu . Please indicate what assistance is needed.
*The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be available to accept work in the U.S. by the day employment begins.
An offer for this position may be contingent upon the completion of a background check.
Benefits Information:
At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) (https://mn.gov/mmb/segip/) website.
To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the @type of position, employee classification, and collective bargaining agreements.
Desired Start Date:
09-30-2026
Position End Date:
10-14-2026
Open Date:
08-03-2026
Close Date:
08-03-2026
Posting Contact Name:
Vicky Sayaovang
Posting Contact Email:
wi7881gs@minnstate.edu
