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(PT) Center Court Host

IHG • Chicago, IL • 6h ago

JOB DUTIES AND RESPONSIBILITIES:

Greets guests upon arrival, according to IHG standards.

Answers telephone communications, takes reservations.

Attends to special guests' requests.

Promotes image of restaurant by displaying impeccable manners, diplomacy and tact towards restaurant/hotel guests.

Communicates to his/her superior any difficulties, guest comment and other relevant information

Communicates politely and display courtesy to guests.

Follows the procedure on Cash handling and Bill presentation to guests.

Establishes and maintains effective employee working relationships

Attends and participates in daily briefings and other meetings as scheduled.

Attends and participates in training sessions as scheduled.

Check to ensure that the Opentable System is running properly during and before service.

Ensure that all menus are checked and clean and inform manager if more menus are needed.

Greet every single guest with a warm welcome, in the appropriate area of entrance.

Help guests with the chair

Present an open menu to each guest and a clean wine list to every table.

During breakfast service, presents our breakfast menu and the 2 options buffet/a la carte and promote our buffet and mention the server's name.

Wish the guest a pleasant meal

Offer a parting comment as the guest exit the restaurant.

Performs duties noted on the daily tasks & cleaning schedule

Assists in the table cleaning and set up when available.

Perform other duties, tasks and special projects as assigned.

At IHG we are committed to providing our employees with a safe, secure and healthy workplace.It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.

Assists in maintaining the restaurant in all areas.

Implements the hotel and department regulations, policies and procedures including but not limited to:

a. House Rules and Regulation

b. Health and Safety

c. Grooming

d. Quality

e. Service

f. Hygiene and Cleanliness

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $25.87 to $28.03 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

If you require reasonable accommodation during the application process, please click here .

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG

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