Inside Sales Executive, Managed Accounts

WM • Chicago, IL • 1d ago

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release.

I. Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts from transactional waste only service to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as online OSHA portal and training to assist with compliance issues as well as medical waste collection to high value LQG Affiliated customers.

II. Essential Duties and Responsibilities

Sales Activity - Conducts inbound and outbound sales calls to high revenue Account Manager Book of Business selling WMHS one time information destruction services. Manage assigned customer accounts and provide customer solutions through one time destruction agreements. Maximize revenue and profit margin of existing customers. Effectively utilizes consultative selling strategies to achieve assigned revenue and quota goals.

Support Activity - Providing account maintenance and first level customer support. Coordinate and resolve customer issues or needs through a Customer Account Services representative and or local transportation office. Build rapport and customer relationships with clients in the National Account Managers Book of business.

Tracking Activity - Maintain customer profiles and account records. Maintains customer information utilizing a technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking to within 10% of actual results. Keeping a comprehensive and accurate commission log that will be verified and used for monthly commission payouts.

Meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.

III. Qualifications

Preferred Qualifications

In Sales/Marketing, or the equivalent in related work experience.

Experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected hourly pay for this hybrid position across the U.S. is $25.12. This hourly rate represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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