Position Summary...
What you'll do...
Role summary:
The Principal, Technology Operations leads the planning, execution, and financial management of large-scale technology programs, ensuring alignment with organizational objectives. This role requires expertise in program management, risk assessment, and stakeholder engagement to drive operational efficiency and deliver measurable business value. The position involves developing integrated strategies, monitoring progress, and influencing decision-making through data-driven insights. The successful candidate will foster collaboration across business units, optimize resource allocation, and implement innovative processes to support continuous improvement and organizational success within a complex technology environment.
About the team:
The Technology Operations team at Walmart Imports plays a vital role in shaping and executing operational and technology strategies for the Cross Border Imports onboarding experience. This team collaborates closely with leaders across Marketplace, Global Transportation, Trade Compliance, Supply Chain, and Technology to define business requirements and drive scalable onboarding solutions. Focused on program expansion and process automation, the team ensures efficient, compliant, and scalable access to Walmart Imports services. By leveraging strong program, financial, and stakeholder management skills, the team delivers sustainable growth and enhances the seller experience across the Walmart Imports platform.
What you'll do:
Lead the onboarding operations function within WCB Imports, maintaining accountability for seller onboarding execution, compliance, and performance
?Define and manage the onboarding roadmap for Walmart Imports sellers, ensuring offerings align with seller needs, operational
capabilities, and program scale objectives
?Serve as a PMO leader for onboarding and initiatives, including program planning, milestone management, risk identification, dependency tracking, and executive reporting
Collaborate with senior leadership and cross-functional partners to develop, refine, and document onboarding requirements that improve seller experience and support new program launches
Represent the Marketplace supply chain team in cross-functional forums, ensuring onboarding and expansion requirements are clearly communicated, aligned, and prioritized
What you'll bring:
Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.
Proven ability to define and implement large-scale technology programs aligned with business strategy.
Strong expertise in stakeholder management, influencing decision-making through data-driven communication.
In-depth knowledge of technology strategies, market standards, and emerging trends.
Skilled in risk assessment, mitigation planning, and resource allocation across multiple projects.
Demonstrated leadership in mentoring teams, driving operational excellence, and fostering continuous improvement.
Ability to translate complex business requirements into actionable technology initiatives.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
