Program Supervisor

Fooda • Lubbock, TX • 3d ago

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Position Overview:

The Program Supervisor is the onsite leader responsible for delivering a consistent, hospitality-driven Fooda experience at a client location. As the primary point of contact for clients, consumers, and vendors, this role ensures that daily service runs smoothly, issues are resolved quickly, and the overall experience reflects Fooda's standards of quality and care.

This role also plays an important role in shaping the restaurant network that serves your location-building strong relationships, communicating expectations, and ensuring partners are set up for success. Operating with a high degree of autonomy, this role blends hospitality, operational judgment, and client care, and is key to maintaining overall satisfaction and trust in Fooda's service.

This role reports to the Sr. Strategic Account Manager. This role requires onsite presence in Afton, Texas.

What You Will Be Doing:

Lead the day-to-day onsite experience, ensuring Fooda's programs run smoothly, on time, and with a hospitality-first mindset.

Serve as the primary onsite contact for the client and their employees, building trust through consistency, communication, and quick problem solving.

Provide onsite guidance and support to staff or coordinators when needed, helping everyone stay aligned and prepared for service.

Partner with restaurant teams to ensure they're set up for success each day-communicating expectations, supporting setup, and addressing issues as they arise.

Keep a close pulse on the customer experience, noticing trends, resolving concerns, and escalating when appropriate to the Sr Strategic Account Manager.

Maintain the operational details that keep service running well-menus, point-of-sale updates, signage, daily flow, and overall presentation.

Influence the restaurant network supporting your location by sharing feedback, reinforcing standards, and helping ensure strong vendor performance.

Who You Are

You're naturally hospitality-driven and enjoy creating a warm, smooth experience for clients and customers.

You're a steady, reliable onsite presence who takes ownership and operates confidently with a high degree of autonomy.

You communicate clearly and professionally-whether you're working with clients, staff, or restaurant partners.

You're calm under pressure and think quickly when plans shift, viewing challenges as opportunities to problem-solve.

You're organized, detail-oriented, and committed to keeping day-to-day operations running at a high standard.

You're comfortable offering direction and support onsite without being a formal people manager.

You have experience in hospitality, food service, catering, or operations, and enjoy being the person who "keeps everything moving."

Monday- Friday onsite presence in Afton, Texas is required.

What We'll Hook You Up With:

Competitive base salary, bonus plan, and stock options, based on experience

Comprehensive health, dental and vision plans

401k retirement plan with company match

Paid maternity and parental leave benefits

Flexible spending accounts

Company-issued laptop

Daily subsidized lunch program (ours!)

Must be authorized to work in the United States on a full-time basis. No recruiters please.

The salary range for this role is between $50,000- $60,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills

Fooda

Go to Apply

Share this job

Similar Jobs

Sales Representative

Bausch + Lomb • Lubbock, TX • 1h ago

Sales & Marketing

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the worldfrom the moment of birth through every phase of life. O...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Lubbock, TX • 13h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

13h ago

Go to Apply

Operations Manager

Raising Cane's • Lubbock, TX • 18h ago

Management & Administrative

Company Description Initial hiring pay range (based on location, experience, etc.): $ 22.25/ hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for o...

18h ago

Go to Apply

Unit Manager - Event & Culinary Operations

Texas Tech University • Lubbock, TX • 18h ago

Management & Administrative

45386BR Extended Job Title: Unit Manager - Event & Culinary Operations Position Description: Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to...

18h ago

Go to Apply

Restaurant Zone Manager

Raising Cane's • Lubbock, TX • 1d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $16.25/ hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for ou...

1d ago

Go to Apply

Restaurant Manager

Raising Cane's • Lubbock, TX • 1d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $ 18.75/ hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for o...

1d ago

Go to Apply

Class A Truck Driver Flatbed

Ryder System • Lubbock, TX • 1d ago

Trucking & Construction

Position Description Ryder is hiring a Class A CDL Truck Driver in Lubbock, TX - offering weekly pay, excellent benefits, and a driving career you can feel good about. See and Hear from a Ryder Employee who Drives for Us...

1d ago

Go to Apply

Traffic Control Specialist

K L BREEDEN & SONS LLC • Lubbock, TX • 2d ago

Job Details ::: {#local_row aria-label="Job Details"} ::: {#jobDetailsLeftColumn} ::: {#Level-row} Level ::: {#Level aria-label="Level"} Entry ::: ::: ::: {#Job Location-row} Job Location ::: {#Job Location aria-label="J...

2d ago

Go to Apply

Milk Shuttle Driver

K L BREEDEN & SONS LLC • Lubbock, TX • 2d ago

2d ago

Go to Apply

Engineering Operation Technician

Amazon • Lubbock, TX • 2d ago

IT & Engineering

Description Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical techn...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)