Retail Customer Service

Sherwin-Williams • Centralia, IL • 1d ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Full-Time out of multiple locations, $18.50/HR

Store #3151, located at: 230 S Locust St Centralia IL 62801

Store #3184, located at: 4805 Broadway Mt. Vernon IL 62864

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Sales Associate Team Leader

GPM INVESTMENTS LLC • Salem, IL • 4d ago

Retail & Hospitality

Overview We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction! Responsibilities Greets customers in a friendly manner as t...

4d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Mount Vernon, IL • 1w ago

Retail & Hospitality

181005BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

1w ago

Go to Apply

Janitorial Maintenance

Pilot Company • Mount Vernon, IL • 2w ago

Retail & Hospitality

Company Description Pay Rates Starting between: $15.00 - $21.10 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

2w ago

Go to Apply

Retail Merchandiser - Walmart

Acosta Group • Salem, IL • 3w ago

Retail & Hospitality

Retail Merchandiser - Walmart General Information Company: PRE-US Location: SALEM, Illinois, 62881 Ref #: 131007 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Function: Merchandisin...

3w ago

Go to Apply

Manufacturing Engineer - II

North American Lighting • Salem, IL • 1h ago

IT & Engineering

Manufacturing Engineer - II Apply now » Date: Jul 17, 2026 Location: Salem, IL, US, 62881 Company: North American Lighting Job Summary Who We Are North American Lighting Inc., member of the Koito Group of Companies, is t...

1h ago

Go to Apply

Diesel Technician C - Entry Level

Republic Services • Mount Vernon, IL • 1d ago

IT & Engineering

POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and non-diesel equipment and trucks. T...

1d ago

Go to Apply

Sales Manager - Wireless

Acosta Group • Mount Vernon, IL • 2d ago

Management & Administrative

DESCRIPTION Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North America, with a dedicated sales team o...

2d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Salem, IL • 2d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

2d ago

Go to Apply

Regional Truck Driver

Roehl Transport • Salem, IL • 2d ago

Trucking & Construction

Ask about our Dynamic Pay Plan! As a Van Midwest Regional Fleet driver, you'll haul largely no-touch freight to many of the same locations in the central part of the country. You will get home weekly - typically for 48 h...

2d ago

Go to Apply

Supply Chain Technician, Non-Clinical

SSM Health • Centralia, IL • 3d ago

Hospital & Medical

It's more than a career, it's a calling. IL-SSM Health St. Mary's Hospital - Centralia Worker Type: PRN Job Highlights: Position Type: PRN onsite position Hours of Operation: Monday through Friday, 6am-4pm (hours will fl...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)