Overview
Bowhead is looking for a BeyondTrust Administrator, to configure and support BeyondTrust's Remote Support, Privileged Remote Access, and Password Safe solutions for our USAF customer. Beyond Trust is part of our Enterprise solution that will support USAF bases to provide a consistent, high-quality experience for users across all mission environments and enable the USAF to transition focus from network operations to mission operations.
Responsibilities
As a BeyondTrust Administrator, you will Install new software releases, system upgrades, evaluating and installing patches and resolve software related problems. Perform system backups and recovery. Maintain data files and monitors system configuration to ensure data integrity.
More About The Role: ?
As a BeyondTrust administrator you'll work with other engineers and administrators to test, document, deploy, and support BeyondTrust solutions that meet functional and security requirements.
You will be responsible for onboarding and supporting users, developing standard processes for tracking and managing workflow.
Create, modify, and delete user accounts within BeyondTrust solutions.
Assign appropriate roles and permissions to users based on their job functions.
Conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.
Implement multi-factor authentication (MFA) and other security measures to enhance protection.
Provide training sessions for end-users and IT staff on how to use BeyondTrust solutions effectively.
Create and maintain comprehensive documentation for configurations, procedures, and troubleshooting guides.
Keep records of changes, updates, and incident reports.
Offer technical support and troubleshooting for users experiencing issues with the software.
You'll be responsible for providing periodic reports, addressing audit findings, and supporting testing activities.
You'll implement and maintain proper security practices and be responsible for patching and/or upgrading tools related to the solution.
You will need to monitor performance of the solution, identify potential issues and risks, as well as recommend and implement solutions following standard release processes.
You should strive to optimize the relevant infrastructure for cost-effectiveness, performance, and scalability.
It is expected that you can complete your work with minimal supervision, are a self-starter, and capable of defining and managing your individual tasks.
Qualifications
Required
Ability to obtain/maintain Secret clearance
IAT Level II or higher certification (ex: Security+)
10+ years' experience with Information Technology administration, preferably in a large-scale environment that includes Cloud (e.g., AWS, Azure, or GCP). (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience; Master's Degree in related field may be substituted for bachelor's degree and 3 years relevant experience).?
1+ years of hands on "field" experience supporting BeyondTrust Remote Support, Privileged Remote Access, and Password Safe solutions.
Proven ability to work closely with customer network and operations teams to resolve issues or security concerns of tools and services.
Ability to author and maintain system documentation and operating procedures.
Experience with Microsoft Windows operating systems, Active Directory, Windows PowerShell, Windows credential stores, and Microsoft Certificate Services.
Experience with troubleshooting Remote Desktop Protocol (RDP) and Secure Shell (SSH) protocols and connections.
Experience with securing systems following DISA STIGs and other government compliance requirements (NIST 800-53, FISMA, etc.) and working with IA personnel to arrive at sensible and effective security policies.
Proven ability to work with vendors in troubleshooting and resolving issues related to tools and solutions.
Excellent problem-solving and analytical skills, with strong attention to detail.
Ability to adapt quickly to changing priorities and work well under pressure.
Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.
Desired
Experience integrating BeyondTrust Remote Support with ServiceNow.
Experience integrating BeyondTrust Remote Support with Nice CXOne (InContact) or other customer support solutions.
Experience with Microsoft Azure or Amazon Web Services.
Cloud certifications such as Azure Administrator Associate (AZ-104), AWS SysOps Administrator or AWS Solutions Architect.
Technical degree in Computer Science, Computer Engineering, or related subject area.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
CompTIA Security+ or another approved DoD 8140 IAT Level II certification is required at the time of hire. There is no post-hire grace period.
Employment is contingent upon completion of applicable security, suitability, access, and credentialing requirements, including eligibility for a Common Access Card and AFNET access.
This is a full-time, exempt salaried management position. Final compensation reflects relevant experience, leadership background, certifications, education, and work location.
LI-GC1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2026-25741
Category Information Technology
Location : Location US-OK-Oklahoma City
Clearance Level Must Be Able to Obtain Secret
Minimum Clearance Required Secret
Travel Requirement Less than 10%
