Inside Sales Representative I

ProBuild Company LLC • Monroe, WI • 11h ago

JOB REQUIREMENTS: PURPOSE Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices. Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.). Enters orders into system and schedules delivery of products. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals. Participates in coordinating and conducting customer workshops. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution. Assists with store housekeeping, signage, stocking, inventory control, and other related activities. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. MINIMUM REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience. COMPETENCIES Knowledge of company products, competitor\'s products and company standards Knowledge of company product pricing, discount and estimating formulas and guidelines Good verbal and written communication skills Demonstrates strong detail orientation skills Strong customer service skills Knowledge of basic sales techniques, concepts and the ability to influence and persuade Proficient in Microsoft Office... For full info follow application link. \"Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.\" *** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2E2AE1C9252E4E0E

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