Sales Support Executive

BlackBox • United States, United States • 2w ago

Job Title: Sales Support Executive - Public Sector Contracts Position Summary

The Sales Support Executive - Public Sector Contracts is responsible for supporting the Public Sector sales team by coordinating contract administration, managing proposal documentation, ensuring compliance with government purchasing vehicles, and serving as a key liaison between Sales, Contracts, Legal, Finance, and Operations. This role plays a critical part in helping the sales organization respond quickly to opportunities while ensuring contractual accuracy and compliance.

The ideal candidate is highly organized, detail-oriented, thrives in a fast-paced environment, and has experience supporting government or public sector sales.

Key Responsibilities Public Sector Contract Management

Support the administration and maintenance of federal, state, local, education (SLED), and cooperative purchasing contracts.

Assist with contract renewals, modifications, amendments, and pricing updates.

Maintain contract documentation, compliance records, and contract repositories.

Monitor contract expiration dates and proactively coordinate renewal activities.

Sales Support

Provide day-to-day support to Public Sector Account Managers throughout the sales cycle.

Prepare quotations utilizing approved contract pricing.

Coordinate contract-specific documentation required for customer purchases.

Assist with opportunity tracking and sales pipeline management.

Ensure all required documentation is completed prior to order submission.

Proposal & Bid Support

Coordinate responses to RFPs, RFQs, RFIs, and other government solicitations.

Gather technical, financial, and legal documentation required for proposal submissions.

Ensure proposals comply with customer requirements and submission deadlines.

Maintain reusable proposal content and contract documentation libraries.

Cross-Functional Coordination

Partner with Contracts, Legal, Pricing, Finance, Procurement, and Operations to resolve contract-related issues.

Coordinate internal approvals for pricing exceptions and contract changes.

Assist project teams with contract interpretation and customer requirements.

Compliance & Documentation

Ensure compliance with government procurement regulations and internal policies.

Maintain accurate contract records within CRM and contract management systems.

Verify customer purchasing eligibility through applicable contract vehicles.

Support audit requests by maintaining organized documentation.

Reporting & Process Improvement

Develop and maintain reports related to contract utilization and sales activity.

Track contract performance metrics and renewal opportunities.

Identify opportunities to improve contract administration processes and sales support efficiency.

Recommend workflow improvements to increase response times and operational effectiveness.

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