Chantilly, Virginia
Secret
Flexible for occasional remote work
IT Infrastructure & Network Engineering & Operations
Overview
GovCIO is currently hiring for a Technical Writer to support the modernization of the Air National Guard (ANG) Information Technology (IT) Infrastructure by developing, maintaining, and managing high-quality technical documentation that enables successful engineering, deployment, operations, and sustainment activities. This position will be on-site with potential remote flexibility in the United States, with occasional travel up to 25%.
This role works closely with network engineers, system administrators, cybersecurity specialists, architects, logistics personnel, and program leadership to translate complex technical concepts into clear, accurate, and user-friendly documentation supporting a standardized IT solution across more than 180 ANG installations throughout the United States and U.S. territories. The ideal candidate possesses exceptional writing and editing skills, strong technical aptitude, and experience supporting large-scale federal IT and Department of War (DoW) programs.
Responsibilities
Excellent written, verbal, editing, and organizational skills.
Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, network schematics, engineering illustrations, and operational views.
Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
Gathers information through research, statistical reports and interviews with technical staff.
Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.
Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
Qualifications
High School Diploma with 9+ years (or commensurate) experience.
Required Skills and Experience:
Active Security Clearance: Secret
Experience supporting DoW, Federal Government, or National Guard programs.
Demonstrated ability to translate highly technical information into clear, concise, and well-organized documentation for technical and non-technical audiences.
Knowledge of documentation lifecycle management, configuration management, and version control practices.
Knowledge developing SOPs, technical manuals, implementation guides, and operational documentation.
Strong proficiency with Microsoft Office Suite and collaboration/document management platforms (e.g., SharePoint, ServiceNow, or similar).
Ability to manage multiple priorities in a fast-paced, collaborative environment.
Preferred Skills and Experience:
Experience supporting large-scale enterprise IT modernization or infrastructure deployment programs.
Familiarity with cybersecurity frameworks, Risk Management Framework (RMF), STIGs, and DoW cybersecurity documentation requirements.
Experience working in Agile, DevSecOps, or hybrid project environments.
Knowledge of networking, virtualization, cloud technologies, or enterprise systems administration.
Experience documenting enterprise IT infrastructure, networking, cloud technologies, cybersecurity, or systems engineering activities.
Eligibility for base access and installation credentials (CAC required).
Posted Salary Range
USD $110,000.00 - USD $120,000.00 /Yr.
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
