Senior Manager HR Shared Services

MRA-THE MANAGEMENT ASSN INC • Milwaukee, WI • 1h ago

JOB REQUIREMENTS: Senior Manager, HR Shared Services Komatsu (An MRA
Member) Milwaukee, WI Onsite Join Komatsu and Be Part of Something
Big!Job Overview The Senior Manager, HR Shared Services is responsible
for leading the delivery of centralized HR operations that support
employees throughout the entire employee lifecycle. This role oversees
key HR operations functions including employee lifecycle administration
(onboarding through offboarding), HRIS data integrity, HR compliance,
and process optimization. Working closely with HR Centers of Excellence,
HR Business Partners, IT, Finance, and Legal, this leader drives
operational excellence, standardization, and scalable HR solutions that
support business growth.Key Job Responsibilities Lead, coach, and
develop a high-performing HR Shared Services team. Oversee employee
lifecycle processes, including onboarding, offboarding, job changes,
leave administration, and employment verifications. Ensure accurate,
timely, and compliant HR transactions while delivering an outstanding
employee experience. Establish, monitor, and improve service level
agreements (SLAs) and key performance indicators (KPIs). Analyze
operational metrics to identify trends and drive continuous process
improvements. Partner with HRIS to optimize systems, improve data
integrity, and expand employee self-service capabilities. Ensure
compliance with federal, state, and local employment laws and company
policies. Develop and maintain standard operating procedures, process
documentation, and audit controls. Administer leave of absence programs,
including FMLA, ADA accommodations, and disability programs. Manage
annual benefits open enrollment, vendor coordination, employee
communications, and regulatory compliance. Serve as the primary
escalation point for complex employee benefits inquiries. Lead or
support cross-functional HR initiatives, including technology
implementations, process redesign, organizational changes, and M&A
integration activities.Qualifications/Requirements Bachelor\'s degree in
Human Resources, Business Administration, or a related field required
Minimum of 7 years of progressive HR experience, including at least 3
years leading an HR Operations, HR Shared Services, or HR team.
Experience building or managing centralized HR service delivery
functions. Strong knowledge of HR operations, employee lifecycle
processes, and U.S. employment laws, including FMLA, ADA, and related
regulations. Experience working with HRIS platforms and leveraging
technology to improve efficiency and service delivery. Demonstrated
leadership, coaching, and team development skills. Strong analytical,
organizational, and problem-solving abilities. Excellent communication
and relationship-building skills with the ability to influence across
all levels of the organization. Ability to manage multiple priorities in
a fast-paced... For full info follow application link. MRA is an Equal
Opportunity/Affirmative Action Employer *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/F933495DE67C496F

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