Customer Service Rep

PENTAIR • Delavan, WI • 2h ago

JOB REQUIREMENTS: Job Description: Customer Service Representative -
Delavan, WI (Hybrid) At Pentair, you will workalongsidepassionate
problem-solvers who are committed to the future of our planet. We put
ourmissioninto practice,helping the world sustainably move, improve, and
enjoy water, life\'s most essential resource. From our residentialwater
filtrationto industrial water management topool products and more,
our9,000global employees serve customers in more than 150 countries,
working to helpcreate a better world for people and the planet through
smart, sustainable water solutions. We have an opportunity for a
Customer Service Representative to join our Delavan, WI team. You will
provide world class customer service to customers of Pentair.This
position will provide end-to-end customer support by promptly processing
customer requests and support of Pentair\'s revenue and growth.This
position will also help build sustainable processes to improve customer
care; anticipating and providing solutions for sales opportunities. You
will: Coordinate internal activities and external customers\'
expectations to ensure Legendary Customer Service. Primary contact for
Pentair Distribution and Sales Network. Provide day-to-day problem
resolution; effectivelycommunicatingby telephone and email. Managing
incoming email and providingtimelyresponses within 24 hours or less.
Coordinate information between customers and internal departments
(Engineering, Purchasing, Scheduling, ProductionPlanningand Logistics)
to meet customer expectations. Work with internal management & personnel
toexpediteorders atcustomer\'srequest. Work closely
withlogisticsrelativeto delivery instructions andexpediting.Assistwith
booking of containers. Strong workingrelationshipandinterfacewith
cross-functional departments. Be attentive to phone calls, ensuring
sufficient coverage at all times. Perform other tasks and duties as
assigned. Key Qualifications: Excellent customer service and soft
skills. Strong organizational,writtenand verbal communication skills.
Ability to prioritize, exercise good judgement, handle multiple tasks,
meet deadlines, attention todetailand work under pressure. Mustbe able
to respond to the needs of our distributors and customersin a timely
manner. Proficient in MS Office Products. Must have strong interpersonal
skills to effectively communicate with both internal and external
clients. Demonstrates... For full info follow application link. Pentair
is an Equal Opportunity Employer. With our expanding global presence,
cross-cultural insight and competence are essential for our ongoing
success. We believe that a diverse workforce contributes different
perspectives and creative ideas that enable us to continue to improve
every day. Race, gender, ethnicity, country of origin, age, personal
style, sexual orientation, physical ability, religion, life experiences
and many more factors contribute to this diversity. ***
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A69FF717882C472C

PENTAIR

Go to Apply

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