Product Specialist

Lithia & Driveway • Wexford, PA • 3h ago

Dealership:L0292 Baierl Acura

Subaru of Moon Township

Are you looking for a great job with a path to career advancement?Subaru of Moon Township is Hiring Now!!Moon Subaru is busier than ever, and we need to add a Product Specialist to our amazing sales team!Pay: $18-$22/hr (depending on experience)We are looking for a polished and professional candidate who can provide a top-notch customer experience. As a Product Specialist, you will be an important member of our sales team. By supporting the sales team and coordinating sales-related activities, you will contribute to achieving sales targets.Product Specialists are responsible for maintaining good customer relationships that contribute to customer satisfaction by ensuring the accuracy and timely processing of deliveries. Collaboration with other departments is essential.Who are we looking for?

Previous dealership experience, preferred but not required

Outgoing personality

Polished and professional

Ability to provide an engaging product demonstration

Technologically savvy

Detail-oriented and organized

Customer-focused

Strong communication skills

Valid Driver's License with acceptable driving record

What will you be doing?

Assists salespeople with moving vehicle schedule for delivery to and from prep department.

Ensures all models are displayed on showroom floor as directed by Sales Management.

Effectively and Efficiently Performs Detailed Customer Education and Delivery on All Models

Ensures that vehicle has met all pre-delivery checklist requirements

Assesses customer knowledge and priorities to personalize delivery for every customer experience

Explains and demonstrates vehicle features and technologies, and focuses on customer comfort level and retention

Follows up with customers within one to two weeks after delivery to answer questions or conduct a second delivery to teach additional feature operations

Resolves customer inquiries for vehicle technology issues

Directs customers to additional information resources

Conducts owner clinics on a consistent basis (e.g., new owner clinics, franchise infotainment how-to workshop)

Efficiently and Effectively Trains Team Members on Key Vehicle Technologies

Trains the sales and service staff on key technologies and how to best explain and demonstrate them to a customer

Effectively Assists Sales Department in Vehicle Tracking

What do we offer?We offer Competitive Pay, industry-leading benefits packages, and all the tools you need to be successful.

Supportive management team

Beautiful, state-of-the-art facility

Health, dental, vision, and prescription plans

401K with employer match

Employee Stock Purchase Plan

Company-paid life insurance

Company-paid disability

Free Employee Health Clinic

Wellness programs

Opportunity for career advancement

Lithia and Driveway is an equal opportunity employer and a drug-free workplace. A background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

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