Customer Service Representative - Montrose

Alpine Bank • Montrose, CO • 5h ago

General Purpose

The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service. They receive and pay out money, as well as accurately keep records of cash and negotiable instruments involved in the Bank's various transactions.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular and Reliable on-site attendance is required as an essential function of this position.

Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).

Uses numerous software applications to accomplish daily tasks with minimal errors.

Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.

Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.

Understands the features and benefits of Alpine Bank consumer and business products and services.

Answers basic customer inquiries and cross-sells when appropriate.

Works effectively in a team oriented environment.

Follows all bank policies and procedures.

Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

Customer Service oriented individual.

Ability to manage multiple tasks simultaneously in a fast-paced environment.

Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.

Basic mathematical and cash handling skills.

Basic keyboard navigation ability.

Understanding and application of banking compliance regulations.

Proficiency in Microsoft Office products (including Outlook and Word) is preferred.

Bilingual abilities are a plus.

Education or Formal Training:

No specific education or formal training required.

Experience:

An entry-level position requiring little or no banking experience.

Previous cash handling and/or customer service experience preferred.

Working Conditions

Working Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours may be included.

*Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.*

Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive motion likely.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $17.25 to $22.25 per hour, depending on experience.

For an overview of our employee benefits please visit: Alpine Bank Careers Page{rel="noopener noreferrer" target="_blank"}

Position anticipated to close July 31, 2026, or until filled.

Similar Jobs

Administrative Technician III - Montrose

State of Colorado • Montrose County, CO • 1d ago

Management & Administrative

Administrative Technician III - Montrose Apply Salary $51,360.00 - $59,064.00 Annually Location Montrose County, CO Job Type Full Time Job Number HAA-50003578-07/26 Department Department of Transportation Opening Date 07...

1d ago

Go to Apply

Gas Operations Manager or Senior Manager

Black Hills Energy • Montrose, CO • 3w ago

Management & Administrative

Gas Operations Manager or Senior Manager Location: Montrose, CO, United States Job ID: 36342 Date Posted: Jun 10, 2026 Position will close at 12:00am CT on Jun 25, 2026 Salary: $ 116500 to $ 211450 Annually Share: share...

3w ago

Go to Apply

Counter Sales / Warehouse

Consolidated Electrical Distributors • Montrose, CO • 1d ago

Sales & Marketing

Summary Job title: Counter Sales / Warehouse Job ID: null Department: Montrose - CED Location: null-null Description Summary: Our counter sales / warehouse associates make sure our products are received, stored and distr...

1d ago

Go to Apply

General Labor - Dog Food Production

Express Employment P • Montrose, CO • 1w ago

Retail & Hospitality

Express is looking to fill 5 permanent General Labor - Production staff members for a Montrose dog food manufacturing company. Monday - Friday 6am - 2:30pm Cutting and packaging dog bones Must be able to lift up to 50 lb...

1w ago

Go to Apply

Retail Hourly Clerk

Kroger Family of Companies • Delta, CO • 1w ago

Retail & Hospitality

Our primary focus is to create an uplifting customer experience through exceptional service. We are looking for friendly and engaged people who have a passion to serve and Feed the Human Spirit. Our associates work in di...

1w ago

Go to Apply

269 - Montrose - Part-Time Outfitter - Wage: $15.16 - $16.00/Hr.

Sportsman's Warehouse • Montrose, CO • 1w ago

269 - Montrose - Part-Time Outfitter - Wage: $15.16 - $16.00/Hr. Montrose , CO Apply Now! Details ID: 25379 Posted: 06/28/2026 Expires: 07/28/2026 Department: Operations Shift Info Type: Part-time Shift(s): Varies Hours:...

1w ago

Go to Apply

STORE/PRICE INTEGRITY LEAD CLERK

Kroger Family of Companies • Montrose, CO • 1w ago

Retail & Hospitality

Maintain pricing documentation accuracy in the store. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Maintain store UPC File (price change, deleti...

1w ago

Go to Apply