Summary This position is located within the Environmental Management Services Division at the Fort Wayne, Indiana VA Medical Center, part of the Northern Indiana Healthcare System (NIHCS). The incumbent reports directly to the Housekeeping Supervisor or designated representative and is responsible for performing both janitorial and custodial services at the facility. Responsibilities At the U.S. Department of Veterans Affairs (VA), Environmental Services Technicians (also known as Housekeeping Aids) play a critical role in supporting our Veterans and their families. As part of our team, you'll help ensure the highest standards of cleanliness and safety, making a direct impact on the patient care experience. In this role, you'll work alongside a dedicated group-85% of our housekeeping staff are Veterans themselves. You'll perform a variety of cleaning tasks, from light tidying to heavier duties, helping to maintain a welcoming environment for all who walk through our doors. Duties include but are not limited to: Clean and sanitize patient rooms, wards, restrooms, offices, corridors, storerooms, and other areas throughout the facility. Keep supplies stocked, including paper towels, soap, toilet paper, and hand sanitizer. Sweep, mop, and scrub floors; vacuum carpets and furniture; clean windows, ceilings, and light fixtures; move furniture and climb small ladders as needed. Handle spills quickly, take out the trash, change liners, install light bulbs, and keep floors polished. Keep patient care refrigerators and ice machines clean and orderly. Make beds, clean mattresses and bed frames, and tidy patient rooms and observation spaces. Transport trash, medical waste, and recycling to collection points. Clean and disinfect high-touch surfaces such as doorknobs, elevator buttons, handrails, and switches. Restock and organize cleaning carts and storage areas. Assist with setting up rooms for special events or meetings by moving and arranging furniture. Report maintenance issues or safety hazards to appropriate staff. Maintain outdoor areas by sweeping entrances, picking up litter, and ensuring walkways are clear. Respond to requests for additional cleaning or support from staff and patients. Follow all infection control policies and procedures, including proper handling and disposal of waste. Assist with linen distribution and collection throughout the facility. Provide excellent customer service to patients, visitors, and staff. You'll receive assignments and carry them out with minimal supervision, showing your reliability and initiative every day. If you're looking for a meaningful career in a supportive, Veteran-friendly environment, we encourage you to apply! Marion and Fort Wayne Campus-Various tours of duties and shifts to include weekends and holidays mornings, evenings, and overnight shifts, depending on the needs of the service. (For Example: 6:30 am - 3:00 pm; 3:00 pm - 11:30 pm; OR 11:00 pm - 7:30 am). ** Please note this is 24/7 operation and placement will be made to meet the requirement of the service. Work Schedule: 3:00pm - 11:30pm. Position Description Title/PD#: Environmental Services Technician (Housekeeping Aid)/PD91139-A Physical Requirements: The position demands continuous walking, standing, stooping, kneeling, pulling, and pushing. The work requires the occasional use of heavy powered cleaning equipment (e.g., wall washers, industrial @type buffers) weighing over 50 pounds. The duties necessitate considerable dexterity, hand, foot, and eye coordination, and concentration as well as visual acuity to see dirt, dust and debris. "VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the @context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being." Requirements Conditions of Employment U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Suitable for Federal employment, determined by a background investigation All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Services Registration is required for males born after 12/31/1959 Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by DETAILED DESCRIPTIONS OF SUCH ON YOUR RESUME. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Use and Maintain Tools and Equipment Without more than normal supervision Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Education Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Participation in the seasonal influenza program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
