Operations Manager

CVS Health • Grand Rapids, MI • 8h ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

Overall store management, supervision, and policy implementation

Sales and inventory management

Employee staffing, training, and development

Financial management

Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

Deductive reasoning ability, advanced analytical skills and computer skills.

Advanced communication skills, leadership, supervision, and influencing skill

Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

Time Type

Part time

Pay Range

The typical pay range for this role is:

$19.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 08/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

Similar Jobs

Human Capital Management (HCM) Sales Officer

Mercantile Bank of Michigan • Grand Rapids, MI • 6h ago

Management & Administrative

Join Mercantile Bank as an HCM Sales Officer and immerse yourself in an exciting and dynamic environment where your ideas matter. This onsite position offers the unique opportunity to collaborate with a passionate team d...

6h ago

Go to Apply

Administrative Intake Support Specialist Contact Center Full Time 1st Shift

Pine Rest Christian Mental Health Services • Grand Rapids, MI • 9h ago

Management & Administrative

Cost Center 151 Contact Center Scheduled Weekly Hours 32 Work Shift First Shift (United States of America) Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone in our community...

9h ago

Go to Apply

Technical Service Representative - General Industries

Fluor • Grand Rapids, MI • 12h ago

Management & Administrative

Technical Service Representative - General Industries Job Overview Location : United States, Grand Rapids, Michigan Job skills Process and Technology Type Permanent Job id 168903 Salary Negotiable Apply Danielle Counihan...

12h ago

Go to Apply

Workday Supply Chain - Sr Consultant

Deloitte • Grand Rapids, MI • 1d ago

Management & Administrative

The Emerging ERP Solutions practice is all about bringing you the best in cloud-based ERP applications like Workday and Infor. We're here to help transform finance and supply-chain processes, making them more efficient a...

1d ago

Go to Apply

Administrative Assistant (Part Time) - Union Suites at Michael- Wyoming, MI

KMG Prestige • Wyoming, MI • 1d ago

Management & Administrative

Are you looking for a career with a premier property management company? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part of by the Detroit Free Press, five years in a row? Ar...

1d ago

Go to Apply

Adult Services Librarian

Henika District Library • Wayland, MI • 1d ago

Management & Administrative

JOB DESCRIPTION: Do you love talking to people? Do you delight in engaging adults in creative and interesting opportunities? Do you get excited when you recommend a book to someone you know they will enjoy? If you answer...

1d ago

Go to Apply

Adult Services Librarian

Henika District Library • Wayland, MI • 1d ago

Management & Administrative

1d ago

Go to Apply

Part-Time Service Associate

C&S Wholesale Grocers, Inc. • Grandville, MI • 2d ago

Management & Administrative

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain...

2d ago

Go to Apply

Secretary Level 2

Ferris State University • Grand Rapids, MI • 2d ago

Management & Administrative

Position Title: Secretary Level 2 Location: Grand Rapids (Kendall) Department: 45000 - GR Campus Dean's Office Advertised Salary: $18.09/hour. Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement. Benefits: Comprehe...

2d ago

Go to Apply

Medication Care Manager - Senior Living

Sunrise Senior Living • Grand Rapids, MI • 2d ago

Management & Administrative

Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)