PW Utility Operations Manager
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PW Utility Operations Manager
Salary
$113,042.55 - $147,803.67 Annually
Location
8777 SW Burnham, Tigard, Oregon 97223, OR
Job Type
Full-time
Job Number
2026-5
Department
Public Works
Opening Date
07/08/2026
Closing Date
7/19/2026 11:59 PM Pacific
Description
Benefits
Questions
Overview
At the City of Tigard, our talented, industrious, and innovative municipal government professionals have been providing essential services and recreational spaces to Tigard's growing community for over 60 years. City of Tigard team members enjoy meaningful work, a diverse and inclusive culture of belonging, job specific flexibility and opportunities for growth and advancement. Incorporated in 1961, Tigard is Oregon's 12th largest city and is part of the Portland metropolitan area.
OUR VALUES
At Team Tigard, we are the ambassadors of our municipal services to the members of our community. We aspire to treat all people with dignity, respect, and care; to demonstrate the equitable and sustainable practices that are environmentally and fiscally sound, and to engage with each other as trusted colleagues to achieve excellence in all we do. We do the right things, and we get things done.
Examples of Duties
The city constructed a new water supply source that began operating in 2016. At the time, supply and demand did not warrant completing the entire system build-out. Ten years later, with River Terrace 2.0 planning nearing completion, the water system master plan forecasts a need for additional supply capacity. This position will work with the engineering division project manager to plan, build, construct, and integrate the additional supply into the drinking water system.
As a department, we are fortunate to have the city's emergency management program embedded in public works. With that, this position works closely with the emergency management staff to ensure that emergencies, specifically ones directly impacting drinking water, are mitigated by developing long- and short-term strategies. This position will lead the division and serve as a key stakeholder in developing plans, implementing strategies, and ensuring operational needs are met.
Data-informed decision-making is a key component of ensuring the division and the department are correctly resourced. This position will work with other department managers and lead the division to ensure that the organization continues to incorporate modern enterprise asset management tools, concepts, and policies, and proactively promote them to staff. This position will also use this data to develop longer-term succession and resource planning, as well as annual budgets.
The department has adopted and will continue to use modern tools to perform and track tasks, enabling our support staff to efficiently provide services to the community. This position will lead department efforts to understand industry trends, evaluate new technologies, and integrate tools and procedures to enhance service delivery.
The department, with the assistance of the engineering division, is undertaking a CIP to modernize water system assets. This position will be a key stakeholder, acting as the project owner, setting the schedule, managing customer expectations, and working directly with other project stakeholders and elected officials to ensure a smooth transition to new meters, reading methods, and utilization by the city and customers, with regard to the data collected.
Minimum Qualifications
Education and Experience:
Any combination of training and experience, which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
A Bachelor's degree from an accredited college or university with major coursework in civil engineering, construction management, or water management, business or public administration, or a related field AND,
Five (5) years' of increasingly responsible experience in public utility system maintenance, construction, and operations or a related public works area; INCLUDING,
Three (3) years of supervisory, management, and/or program administration experience.
LICENSES AND CERTIFICATIONS:
Possession of a valid driver license with satisfactory driving history.
Level IV Water Distribution Operator Certification from the State of Oregon, OR
Professional Civil Engineer license to practice in the State of Oregon or the ability to obtain Oregon license within the first six months of employment.
Supplemental Information
Union Representation: not applicable for this position.
Schedule: This is a management position that needs to be available to staff, other division managers, community members, and elected officials, this position will be required to work on-site, except for one day per week. A typical workweek is four ten-hour days, Monday - Thursday.
How to apply: Please apply online. We do not accept applications via email. Applications must be received by Human Resources by the closing time/date.
IMPORTANT: In lieu of resumes and cover letters, the City of Tigard evaluates each applicant's work history and responses to supplemental questions. Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience.
ATTENTION VETERANS: To receive veterans' preference, please upload your DD214/Separation documentation
In addition to being a great place to work (https://www.tigard-or.gov/your-government/departments/human-resources/jobs) , the City of Tigard offers competitive employee benefits for full-time and part-time employees working 20 or more hours per week:
Choice of health and dental plans
Generous retirement plan (non-PERS)
City-paid HRA-VEBA
Paid time off (PTO) program plus paid sick leave
11 paid holidays
Life and disability insurance
Universal transit pass through TriMet
This job classification is not represented by a union
Click here (https://www.tigard-or.gov/your-government/departments/human-resources/benefits) for more detailed benefits information.
01
Which of the following best describes your highest level of education?
High School Diploma or Equivalent
Associate's Degree
Associate's Degree and additional coursework
Bachelor's Degree
Bachelor's Degree and additional coursework
Master's Degree or higher
02
Which best describes your years of increasingly responsible experience in public utility system maintenance, construction, and operations or a related public works area?
less than 3 years
3-4 years
4-5 years
5 or more years
03
Which best describes your years of supervisory, management, and/or program administration experience?
less than 2 years
2-3 years
3 or more years
04
Do you have a Level IV Water Distribution Operator Certification from the State of Oregon?
Yes
No
05
Briefly describe your strengths and weaknesses in these three areas of water utility management: technical, managerial, and financial. What personal goals would you consider helpful to strengthen skills related to leading a drinking water utility division?
06
Briefly provide an overview of your skills and abilities related to customer service, personal communications, and public communications, and presenting complex topics to various internal and external stakeholders. What areas do you find challenging and why?
Required Question
Employer
City of Tigard
Address
13125 SW Hall Blvd Tigard, Oregon, 97223
Website
http://www.tigard-or.gov
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