Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Regional Sales Coordinator
About your role:
As a Regional Sales Coordinator, you will support Fiserv sales organizations by reviewing sales and boarding information, coordinating across internal teams, and responding quickly to sales and management requests. You will work closely with business consultants and partners across Credit and Risk, Leasing, Boarding Operational Support, Product, Finance, and Training to help move merchant accounts efficiently through the account lifecycle and support consistent execution across sales stages.
What you'll do:
Review sales data, boarding inputs, and related account information to ensure accuracy and compliance with company policies and guidelines
Respond promptly to requests from sales and management teams to support day-to-day sales coordination and account servicing activities
Coordinate timely and accurate communication with stakeholders involved in the merchant account lifecycle
Support the sales team with administrative coordination across prospecting, discovery and solutioning, pricing and proposal, boarding, activation, and post-activation activities
Prepare and distribute sales reports, presentations, and other supporting materials used to inform decisions and track progress
Partner with business consultants and internal teams including Credit and Risk, Leasing, Boarding Operational Support, Product, Finance, and Training to resolve issues and support new account onboarding
Build working knowledge of systems, processes, and cross-functional operations related to boarding and servicing merchant accounts
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
3+ years of experience in sales support, customer service, account coordination, or administrative operations supporting internal or external stakeholders
3+ years of experience reviewing business information, resolving requests, and coordinating activities across multiple teams in a deadline-driven environment
Experience using business systems, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook to manage information, prepare reports, and support communication
Ability to work an assigned schedule of 10:30 a.m. to 7:00 p.m.
High school diploma, General Educational Development (GED), Associate degree, or equivalent combination of education, related experience and/or military experience
Experience that would be great to have:
Experience supporting sales teams in the financial services, payments, or merchant services industry
Experience working with merchant onboarding, account servicing, or related operational processes
Experience learning and using new business systems and tools in a structured environment
Technical experience supporting system, process, or operational workflows
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio equipment.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.
Salary Range:
$46,400.00-$58,000.00
These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
