Back to Jobs search

Sales Manager/ Customer Service Manager

Leggett & Platt, Incorporated • Carthage, MO • 6d ago

Date:Jul 7, 2026

Location: Carthage, MO, US

Company: Leggett & Platt

We make life more comfortable.

Leggett & Platt's overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt's inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries.

Learn more about the history of Leggett: https://leggett.com/history

Bedding

The world leader in bedding technology.

Leggett & Platt has been the driving force in bedding components technology since inventing the bedspring in 1885. Now, we own more mattress industry patents than anyone in the world.

Springs, foam, adjustable beds, machinery - our Bedding businesses design, produce, and supply innovative sleep solutions that help you rest comfortably.

Learn more about Bedding Components: L&P Bedding Group (https://beddingcomponents.com/)

LEGGETT & PLATT

BRANCH 00 79

JOB DESCRIPTION

POSITION: SALES MANAGER / CUSTOMER SERVICE MANAGER

REPORTS TO: BRANCH MANAGER

QUALIFICATIONS:

Previous managerial, supervisory and sales experience

Ability to effectively handle customer complaints

Ability to effectively conduct an effective meeting by developing and following an agenda

Knowledge about machining processes

Ability to read and understand prints/drawings

Quality minded

Ability to negotiate with vendors concerning price, delivery and quality

Ability to work with minimal supervision

Excellent communication skills (verbal & written)

Must have a cooperative attitude, necessary to work effectively with others

Must be able to follow verbal and written instructions

Must be detail oriented

Commitment to Quality Management Systems and Continuous Improvement

Commitment to L&P Safety and Environmental initiatives

PRIMARY DUTIES:

The primary duties of the employee are (but not limited to) the following:

Manage the Customer Service Department

Enter orders and pricing

Component follow-up to ensure on-time deliveries

Assure all company policies and procedures are followed

Work with Trade Customers to provide machined parts as per their requirements

Evaluate and establish price schedules for Trade Customer parts

Have a clear understanding of all processes involved with the position

Identify record and communicate any problems relating to product, process and the quality system.

Initiate action by recommending or providing solution through designated channels

Verify the implementation of solutions

Control further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has be corrected

Conform to all Quality and Safety requirements and procedures.

Participate in the Continuous Improvement Process.

Perform other duties as requested or as deemed appropriate.

What to Do Next

Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.

Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth - good or bad.

Do Great Work...Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.

Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You

We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!

We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the "Privacy Notice" tab located at http://privacy.leggett.com

Nearest Major Market:Joplin Job Segment: Hydraulics, Machinist, Engineering, Manufacturing

Similar Jobs

(USA) Technician, Facility Services, Exterior Services

Walmart • Joplin, MO • 5d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Technician, Facility Services, Exterior Services, is responsible for managing and executing exterior maintenance projects to ensure safe, functional, and compliant...

5d ago

Go to Apply

(USA) Stocking 1 Coach, Non-Complex, Management

Walmart • Lamar, MO • 2w ago

Management & Administrative

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

2w ago

Go to Apply

Administrative Assistant

Leggett & Platt, Incorporated • Carthage, MO • 3w ago

Management & Administrative

Administrative Assistant » Date:Jun 19, 2026 Location: Carthage, MO, US Company: Leggett & Platt We, at Leggett & Platt Inc., are searching for an Administrative Assistant within our Creative Servicesteam to help...

3w ago

Go to Apply

Customer Service Representative

Gerber Collision & Glass • Joplin, MO • 4w ago

Management & Administrative

Company: Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environ...

4w ago

Go to Apply

Customer Service Associate

Walgreens • Neosho, MO • 4w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4w ago

Go to Apply

Retail Stocking Associate

Harbor Freight Tools • Neosho, MO • 16h ago

Retail & Hospitality

181162BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

16h ago

Go to Apply

Master Production Scheduler

Leggett & Platt, Incorporated • Carthage, MO • 17h ago

Manufacturing & Warehouse

Master Production Scheduler » Date:Jul 13, 2026 Location: Carthage, MO, US Company: Leggett & Platt We, at Leggett & Platt Incorporated, are searching for a Master Production Scheduler within our Customer Service...

17h ago

Go to Apply

Warehouse Associate

SRS Distribution Inc. • Joplin, MO • 18h ago

Manufacturing & Warehouse

Position Purpose: The purpose of the Warehouse role at SRS Building Products is to manage the receiving, stocking, and distribution of materials, equipment, and products within the warehouse and branch settings to effect...

18h ago

Go to Apply

AI Architect III

Leggett & Platt, Incorporated • Carthage, MO • 21h ago

AI Architect III » Date:Jul 13, 2026 Location: Carthage, MO, US Company: Leggett & Platt We, at Leggett & Platt Inc., are searching for an AI Architect III within our Corporate ITteam to help support our business...

21h ago

Go to Apply

AI Engineer III

Leggett & Platt, Incorporated • Carthage, MO • 21h ago

IT & Engineering

AI Engineer III » Date:Jul 13, 2026 Location: Carthage, MO, US Company: Leggett & Platt We, at Leggett & Platt Inc., are searching for an AI Engineer III within our Corporate ITteam to help support our business....

21h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)