PT Retail Service Team Member

Michaels • Ann Arbor, MI • 4h ago

Store - ANN ARBOR, MI

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance (https://careers.michaels.com/us/en/benefits) page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

STARBUCKS/BARISTA

Kroger Family of Companies • Milford, MI • 1h ago

Retail & Hospitality

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a respons...

1h ago

Go to Apply

DELI/CLERK

Kroger Family of Companies • Milford, MI • 4h ago

Retail & Hospitality

The role of a Deli Clerk: -A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. -As a Deli team member, you will establish and main...

4h ago

Go to Apply

STORE/NIGHT CLERK

Kroger Family of Companies • Ann Arbor, MI • 4h ago

Retail & Hospitality

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof...

4h ago

Go to Apply

STORE/NIGHT CLERK

Kroger Family of Companies • Milford, MI • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Online Grocery Pick-Up Clerk

Kroger Family of Companies • Westland, MI • 6h ago

Retail & Hospitality

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders...

6h ago

Go to Apply

Housekeeper - Pomeroy Living Northville

SEMCA MICHIGAN WORKS • Livonia, MI • 2d ago

Retail & Hospitality

Housekeeper Pomeroy Living Northville Location: 40033 W Eight Mile Road, Northville, MI 48167 Work Setting: Senior Living / Assisted Living / Environmental Services / Housekeeping Employment Type: Full-Time and Part-Time...

2d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Farmington Hills, MI • 3d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

3d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Garden City, MI • 3d ago

Retail & Hospitality

3d ago

Go to Apply

Retail Store Detective

Meijer • Livonia, MI • 3d ago

Retail & Hospitality

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

3d ago

Go to Apply

Food Quality, Safety & Compliance

Eden Foods, Inc. • Clinton, MI • 3d ago

Retail & Hospitality

Eden Foods -- Clinton, Michigan (Lenawee County) seeks full-time Food Safety and Quality Compliance staff member. Experience, reliability, and willingness to learn needed. Teamwork and communication skills necessary. Exc...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)