Lead Closing Officer or Senior Closing Officer - Commercial Real Estate and Synd

KeyBank NA • Cleveland, OH • 3h ago

Location:

4910 Tiedeman Road, Brooklyn Ohio

This role can be filled as either a Lead Closing Officer or Senior Closing Officer.

Lead Closing Officer Job Description:

Job SummaryThe Lead Closing Officer provides advance closing expertise and execution support for a national team of Real Estate Loan Closing Officers responsible for closing complex commercial real estate loans for the Institutional Capital Group (ICG), including the Institutional Real Estate (IRE) and Healthcare (HC) lines of business within KeyBank Real Estate Capital (KBREC). This role serves as a subjectmatter expert and escalation point, supporting highcomplexity transactions and ensuring consistent, highquality execution across the closing lifecycle.

The Lead Closing Officer partners closely with ICG business partners, clients, attorneys, title and insurance providers, financial institutions, and internal stakeholders to ensure all preclosing due diligence requirements are satisfied and that loan documentation accurately reflects approved credit terms. Responsibilities include overseeing and supporting the review of thirdparty reports and insurance policies, preparation of funding notices for syndicated lending partners, production of client closing statements, and assistance with negotiation of loan documents.

In addition to direct transaction support, the Lead Closing Officer may provide guidance and assistance with issue resolution for Closing Officers, ensuring workflows are executed accurately, timely, and in compliance with internal policies, federal regulations, and bank standards, escalating exceptions as appropriate. The role also oversees postclosing requirements and subsequent loan modifications, ensuring seamless handoffs, data integrity, and effective risk management. The Lead Closing Officer also contributes to process improvement efforts that enhance efficiency, consistency, and control across the closing and servicing lifecycle.Essential Functions

Manage endtoend pre and postclosing activities for complex loan structures, including Healthcare, Institutional Real Estate, and other commercial loan @types.

Provide subjectmatter expertise throughout the closing process, including review of credit approvals, term sheets, closing checklists, and all items required to close.

Proactively drive the closing process by coordinating timelines, monitoring progress of conditions, and ensuring all preclosing and postclosing requirements are satisfied prior to funding and after close.

Accumulate, analyze, and review loan documentation for conformity with credit approval, term sheets, internal policy, and regulatory requirements; assist in negotiating clientrequested changes with counsel and line-of-business partners.

Engage and coordinate external parties including legal counsel, title agents, insurance agents, construction consultants, syndication banks, and other thirdparty vendors necessary to complete transactions.

Review and analyze thirdparty reports and collateral documentation, including insurance certificates, flood zone determinations, title, survey and zoning documentation, appraisals, environmental and property condition reports, ensuring compliance with governmental regulations and bank standards.

Coordinate funding, booking, and settlement of transactions, including preparation of funding notices, closing statements, fee collection, wire callbacks, approvals, and delivery of required booking documentation.

Manage documentation exceptions using enterprise systems such as LoanIQ, and other production and compliance platforms.

Maintain system knowledge and data integrity, ensuring accurate deal status updates, timely document uploads, and complete digital closing files.

Identify, resolve, and es

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