Front Office Coordinator

U.S. Physical Therapy • Kirkland, WA • 2h ago

Company Description

Sports Physical Therapy offers performance based Physical Therapy, Athletic Training, & Personal Training. When you join our team, you will be a part of something bigger as an important contributor in Helping our clients get back to the things they love to do. It is exciting to be a part of a grand vision that goes beyond the traditional approach to Physical Therapy & Athletic Training to provide our clients a WOW service, create fun and be amazingly different, build a positive team and family atmosphere, communicate with love and respect. If these core values are what you are looking for we would love for you to join our team.

Job Description

Under the supervision of the Director of Operations this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

All daily administrative duties

Greet and welcome patients, check patients in and create a memorable experience

Create a WOW experience with each interaction

Provide amazing customer service

Formulate and build relationships with patients , physicians and staff

Schedule patients for the entire duration of their plan of care

Answering multi-line phone system

Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.

Working closely with the Physical Therapists to facilitate optimum patient care and communication.

Obtaining authorizations for treatment.

Collecting patient co-pays and assisting the billing office in the collection of patient balances

Performs special projects and duties as assigned.

Qualifications

A team player with outstanding customer service and communication skills

Motivated and eager to establish a presence in the community

Exhibits independence and the ability to work with minimal supervision

Proficient in computer skills

Ability to multi task and work well under pressure.

Professional appearance

Team player and detail oriented

Additional Information

Why work for SPT?

401k Plans Offered

Comprehensive benefit package (Medical, Dental, Vision)

Short Term & Long Term Disability

Life Insurance

Employee Discount Buying Program

Employee Assistance Program

Generous PTO

Individual education to support professional growth

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com

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