Description
The Business Analyst, Payments is a critical member of the Payments Solutions team responsible for translating complex payment operations needs into clear, actionable technical and process requirements. This role will focus on accelerating data automations across internal payment platforms and the corporate cash flow/payments data stack, and eliminating manual handoffs between Payments, Finance, and Enterprise Applications. Additionally, this role will be a key contributor in a separate initiative to select and implement a secondary payment solution for non-claims-based payments.
Working closely with Payments leadership, Corporate Systems (e.g., ERP and payment platforms), and Finance partners, the Business Analyst will design and document end-to-end workflows, support data mapping and reconciliation requirements, and contribute to the delivery of scalable payment capabilities across multiple payment @types to support significant growth in annual payment volume over the next 2-3 years.
Primary Duties
Requirements & Process Analysis for Payments
? Support discovery sessions with Payments, Finance, Provider Networks, and Enterprise Applications stakeholders to understand current payment workflows, pain points, and scalability gaps across multiple payment @types.
? Document as-is and to-be processes for Practice Payments, including funding, calculation, approval, payment file generation, and posting to financial systems.
? Support translating business objectives into clear functional requirements, user stories, and acceptance criteria for the technical team (system admins, engineers, integration specialists).
Data Mapping, Integrations & Automations (25%)
? Support in the definition, creation, and maintenance of detailed data mapping between payment platforms, data automation pipelines, ERP systems, banking files, and reporting environments.
? Partner with Enterprise Applications, Data & Analytics, Integration teams, and third-party vendors to specify requirements for APIs, file exchanges, and other integrations that support automated payment runs and reconciliations.
? Identify and document data quality rules, validation checks, and exception handling needed to support reliable, scalable automations for Practice Payments.
Delivery Support: User Stories, Backlog, and Testing
? Create and refine epics/stories in project management tools with complete descriptions, business justification, and clear acceptance criteria; ensure requests are ready for development teams.
? Collaborate with technical leads and system administrators to clarify requirements and support estimation and sprint planning.
? Coordinate and/or execute UAT test case design, test data setup, and user sign-off to ensure builds meet business and compliance needs before go-live.
Controls, Reconciliation & Reporting Requirements
? Partner with Finance, Payments Operations, Provider Networks, and Accounting to define requirements for reconciliation, financial controls, and auditability across the payment lifecycle (from calculation through settlement and posting).
? Capture requirements for standard and ad-hoc reporting (e.g., payment runs, exceptions, aging, breakage, and correction workflows).
? Ensure that designs support appropriate control points, logs, and data retention to satisfy internal and external audit expectations.
Stakeholder Communication & Change Management (10%)
? Develop clear documentation (process flows, data diagrams, SOP inputs) to support training and change management for new payment capabilities.
? Communicate status, risks, and tradeoffs to stakeholders; help drive issue resolution and decision-making for payment-related scope.
? Contribute to broader Payments and Enterprise Applications governance frameworks (e.g., intake, prioritization, release readiness).
Skills
Revenue Cycle, documentation, user stories, process flow
Top Skills Details
Revenue Cycle, documentation, user stories, process flow
Additional Skills & Qualifications
Strong domain knowledge in value-based care and revenue cycle management (priority over general finance experience).
Core competencies:
Clear and effective communication
Critical thinking and problem-solving
Strong documentation skills (process flows, user stories, requirements)
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Nice-to-have:
Experience with process redesign and transformation initiatives
Familiarity with BI/reporting or dashboarding concepts
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Bethesda, MD.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 3, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
