Director, Colorado Digital Resident Services Redesign (CoRSER) (Remote from anywhere in CO)
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Salary
$150,000.00 - $175,000.00 Annually
Location
Statewide, CO
Job Type
Full Time
Job Number
EGBTBD2 (06/26)
Department
Governor's Office of Information Technology
Opening Date
06/26/2026
Closing Date
6/29/2026 11:59 PM Mountain
FLSA
Determined by Position
Primary Physical Work Address
(Remote from anywhere in CO)
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
oit_hr@state.co.us
Type of Announcement
This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
Together, we innovate for a stronger Colorado
The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services.
Watch this video (https://youtu.be/nQRkos_W-sk) to learn more about how we're Serving People. Serving Colorado.
Description of Job
Term-Limited Position: This position is term-limited with an anticipated end date of June 30, 2027. We anticipate pursuing additional funding to sustain the team beyond that date, and this position may be extended as the situation warrants. This position is eligible for State employee benefits. This video (https://www.youtube.com/watch?v=cEbEdIC6qBE) explains the many benefits of working at the State of Colorado on a term-limited basis.
The Colorado Governor's Office of Information Technology is in the middle of a transformation worth joining. We're building cross-functional teams that design, deliver, and continuously improve services that work for Coloradans - moving government technology from fragmented, agency-siloed systems toward shared, modern infrastructure that residents can actually navigate. Good government depends on technology that works. OIT exists to make that true for every Coloradan. The State of Colorado is seeking a Director to lead that effort, starting with the safety net and benefits programs that matter most to people's lives. We're looking for people who want to do the best work of their careers in service of the public.
The Director, Colorado Digital Resident Services Redesign (CoRSER) is the leader of a new, cross-functional team dedicated to reimagining how Colorado delivers services to its residents, starting with safety net and other benefit programs. You will own the vision, strategy, and roadmap for a portfolio of shared digital infrastructure, including tools for income and employment verification, benefits eligibility determination, and a statewide identity and access management solution. The goal is durable, modular services that many agencies and programs can build on over time.
You will build and manage a cross-functional team of product managers, technical leads, engineers, data specialists, designers, and an operations manager. You will operate as a player-coach: setting strategy and holding the team accountable to outcomes while staying close enough to the work to make sound product and technical decisions for the long-term. You will report to OIT's Deputy Executive Director of Digital and Delivery, with a dotted line to the Governor's Deputy Chief of Staff for State Agency Operations & Cabinet Affairs, reflecting the cross-government nature of this work.
What you'll do...
Own and drive the CoRSER product strategy and multi-year roadmap, focused on moving Colorado from a patchwork of siloed systems toward modular, shared digital infrastructure for benefits access and safety net programs
Build and manage a cross-functional team of product managers, technical leads, data specialists, designers and an operations manager, including leading recruitment and hiring for several new roles
Own portfolio-level outcomes across CoRSER's core product areas: benefits eligibility and verification flows, income and employment data integrations, statewide identity and access management, and the data strategy connecting programs across the state.
Translate product strategy and team progress to senior stakeholders, including OIT executive leadership, Cabinet members, the Governor's Office, agency program leaders, and philanthropic partners, identifying risks and surfacing decisions.
Drive agency adoption by articulating the value of statewide shared services, coordinating onboarding for new programs, and managing relationships with agency leadership as the CoRSER portfolio grows.
Efficiently navigate State procurement laws, considering factors such as Statement of Objectives vs Statement of Work, as well as Time and Materials contract structures.
Develop outcome-based performance frameworks that define success in terms of resident impact, such as benefits uptake, time to access benefits, drop-off rates, eligibility accuracy, and error rates.
Navigate state governance, procurement, and budget processes to keep the team moving, including work across OIT, the Governor's Office, and agency partners to resolve blockers.
Implement analytics practices, experimentation, and feedback loops that allow the team to continuously improve how residents discover and access services.
What you bring...
Ability to lead a cross-functional product and technology team that is building and shipping digital services, including hiring the team, setting expectations, and holding people accountable to outcomes.
Ability to own a product portfolio at the strategic level while staying close enough to the work to make sound decisions on architecture, data strategy, prioritization, and other long-term delivery tradeoffs.
Deep fluency in modern software delivery: agile, product ownership, modular architecture, continuous delivery, and user-centered design, and the ability to coach others in these practices.
Ability to translate between technical and non-technical audiences, from engineers to agency executives, and to communicate risk and rewards clearly in each @context.
Ability to develop and maintain a living roadmap that reflects resident needs, agency realities, technical constraints, and shifting priorities.
Experience driving adoption of shared services or platforms across multiple agency stakeholders with different needs and timelines.
Ability to quickly understand state planning, budget, and decision-making processes, including budget cycles, legislative constraints, and executive branch governance.
Comfort with ambiguity, changing priorities, and leading a team to help them navigate through uncertainty while maintaining focus on resident outcomes.
This position offers a unique opportunity to fundamentally improve how Colorado delivers digital services while ensuring they are truly accessible and beneficial to all residents. This work will directly impact how millions of Coloradans interact with their government services while supporting Colorado's mission of expanding opportunity and benefits access.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis. This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows: Minimum Qualifications:
A minimum of eight (8) years of experience as a lead in the delivery of technology solutions, to include three (3) years experience managing cross-functional teams using iterative, user-centered methods.
A track record of working across disciplines - design, engineering, policy, or operations - to ship things that work for real people.
Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
Substitutions:
Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
Preferred Qualifications:
Relevant certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Institute Product Management (PMP), or Professional Product Manager (PPM).
Experience working within a digital service agency or a government-adjacent technology firm translating mission-driven policy goals into actionable product backlogs.
Experience in modern procurement practices is highly desirable, with the ability to structure vendor requirements in a way that remains outcome oriented and agile rather than locking the state into rigid, fixed-scope contracts.
Background in User-Centered Design (UCD).
Conditions of Employment:
OIT employees must comply with any screening procedures in place at state agency locations where they might perform work.
A pre-employment background check will be conducted as part of the selection process. Post-employment background checks will be required for specific agencies as business needs dictate, which may include a polygraph exam, fingerprint-based criminal history search, reference checks, and a drug test.
This position may require travel within the specified geographic area, and to locations across the state as needed.
Supplemental Information
If this posting indicates "remote from anywhere in CO" in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado.
While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.
We know it's important to support each other, and that means having a healthy balance of work and personal time. Visit our benefits (https://oit.colorado.gov/careers/benefits) to learn more about some of our great offerings that allow us all to have fulfilling lives.
Visit our How to Apply webpage (https://careers.colorado.gov/how-to-apply) to learn more about our application process and what to expect after you apply.
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at OIT_HR@state.co.us or call (303) 764-7900.
This posting may be used to fill multiple vacancies based upon business need.
The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes.
Employer
State of Colorado
Address
See the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, --
Website
https://careers.colorado.gov/
