Director - IT Business Systems

FAITH TECHNOLOGIES INC • Menasha, WI • 2d ago

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Director - IT Business Systems Occupational Category: Please choose the most appropriate choice based on the Job Title and Description. Duties and Responsibilties of Job: You\'ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as \"one of the Healthiest 100 Workplaces in America\" - is focused on the mind/body/soul of team members through our Culture of Care . The Director of Business Systems Administration provides leadership over a multi-team organization of Business Systems Administrators supporting enterprise platforms including ERP, MES, CRM, and other critical business applications across Enterprise, Construction, and Manufacturing systems. The Director of Business Systems is responsible for setting the strategic direction for business systems support, ensuring consistent service delivery across all teams, and fostering a culture of accountability, innovation, and continuous improvement. This role partners closely with senior business stakeholders, technology leadership, operations, and external vendors to align systems capabilities with enterprise and manufacturing priorities. The Director of Business Systems will oversee budgeting and resource planning, manage complex vendor and contract relationships, ensure adherence to ITIL and other governance frameworks, and serve as the escalation point for high-impact incidents and c ross-team challenges. The Director of Business Systems is also responsible for developing and coaching direct reports, building a high-performing organization capable of supporting the company\'s evolving technology landscape. MINIMUM REQUIREMENTS Education: Bachelor\'s degree in Computer Science, Information Technology, Business Administration, or a related field Experience: 8+ years of experience leading business systems teams, application support teams, or a related teams, with at least 4 years in a senior leadership role preferred, additional preferred experience includes: Experience with manufacturing systems strongly preferred; familiarity with manufacturing operations, processes, and terminology is a plus Hands-on experience with enterprise business systems including ERP, MES, CRM, or similar platforms Demonstrated experience leading multi-team organizations, including developing and mentoring people managers Strong knowledge of application lifecycle management, enterprise systems strategy, incident management, and service delivery

Experience with application monitoring tools, performance optimization, capacity planning, and enterprise architecture concepts Proven ability to develop and execute strategic roadmaps for business systems or IT operations Extensive experience managing third-party vendors, contracts, and strategic partnerships Strong understanding of ITIL or other relevant IT service management frameworks In-depth knowledge of security best practices, compliance requirements, and regulatory standards related to business systems and application management Travel: 0-20% Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday-Friday. However, work may be performed at any time on any day of the week to meet business needs. KEY RESPONSIBILITIES Provide strategic leadership and direction for all Business Systems teams, overseeing support operations for enterprise platforms including ERP, MES, CRM, and related applications Define and drive the enterprise business systems strategy, aligning team goals and roadmaps with organizational and manufacturing priorities Develop, coach, and performance-manage direct reports, building leadership capability across the organization Establish and enforce enterprise-wide support processes, governance stan To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI1MDgwLjg3NzBAZmFpdGh0ZWNoY29tcC5hcGxpdHJhay5jb20 -- 3 Requirements -- *** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI1MDgwLjg3NzBAZmFpdGh0ZWNoY29tcC5hcGxpdHJhay5jb20 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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