Sales Floor Dept Supervisor - Electrical - Plumbing

Lowe's • Anchorage, AK • 7h ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

Providing resources and tools to support those directly helping customers provide the best service.

Assisting with down stocking and area recovery as well as providing input into merchandising decisions.

Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.

In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.

1 year of experience in customer service.

1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).

Experience providing direction or supervision to teams (with or without direct report responsibility).

Experience supporting or participating in the process of training, mentoring and developing associates.

Experience working cross-functionally.

Experience Using Microsoft Office Suite.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

3 years of retail customer service experience.

3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).

Experience in a leadership role with direct report responsibility.

Experience working in the home improvement retail sector.

Experience working in a fast paced, dynamic retail environment.

Experience in key carrying role with manager-on-duty responsibilities.

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Full Time - Sales Associate - Electrical & Lighting - Day

Lowe's • Anchorage, AK • 7h ago

Sales & Marketing

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

7h ago

Go to Apply

ACCOUNT REPRESENTATIVE III - Range 11 / AMEA

Municipality of Anchorage • Anchorage, AK • 2d ago

Sales & Marketing

ACCOUNT REPRESENTATIVE III - Range 11 / AMEA Print ( https://www.governmentjobs.com/careers/moa/jobs/newprint/5386608 ) Apply ? ACCOUNT REPRESENTATIVE III - Range 11 / AMEA Salary $23.58 - $34.78 Hourly Location 3000 Arc...

2d ago

Go to Apply

Sales Representative

Aston Carter • Anchorage, AK • 3d ago

Sales & Marketing

Field Sales Representative - Anchorage, AK Base + Uncapped Commission + Mileage Reimbursement Help Launch Something New We're rolling out a new delivery partner program in Anchorage and looking for a motivated, people-fo...

3d ago

Go to Apply

Field Marketing Specialist

Aston Carter • Anchorage, AK • 1w ago

Sales & Marketing

Job Title: Field Account Executive - Anchorage, AK Base Pay + Uncapped Commission + Mileage reimbursement! Job Description This is a great opportunity to work with a brand-new delivery program launching in the area. In t...

1w ago

Go to Apply

Marketing Coordinator

Carlile Transportation • Anchorage, AK • 1w ago

Sales & Marketing

Individual Contrib Anchorage, AK, US Marketing Coordinator Carlile Transportation | Anchorage, AK Full-Time | Hybrid (3 Days In Office / 2 Days Remote) Drive the Story Behind the Supply Chain Carlile Transportation is se...

1w ago

Go to Apply

Outside Sales Representative

Aston Carter • Anchorage, AK • 1w ago

Sales & Marketing

1w ago

Go to Apply

Digital Marketing Coordinator (Remote)

Cengage Group • Anchorage, AK • 1w ago

Sales & Marketing

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innova...

1w ago

Go to Apply

Building Materials Counter Sales

Alaska Basic Industries dba Anchorage Sand & Gravel Co., Inc. • Anchorage, AK • 2w ago

Sales & Marketing

GENERAL SUMMARY Customer service representative. Processes orders from walk-in customers and over-the-phone and fax orders. Schedules deliveries, if needed. Provides service necessary to assume efficient and quality serv...

2w ago

Go to Apply

Sales Associate - Optical - Part Time

Vista Optical in Select Military Exchanges • Anchorage, AK • 3w ago

Sales & Marketing

National Vision operates over 50 Vista Opticals located on military exchanges throughout the United States. Exclusively serving military personnel and their families, Vista Optical offers the convenience of on-base shopp...

3w ago

Go to Apply

Physical Therapy Asst Inpatient Rehab

HCA Healthcare • Anchorage, AK • 4h ago

Hospital & Medical

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Physical Therapy Asst today wit...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)