Relationship Banker

First Horizon Bank • Lake Charles, LA • 1d ago

Description

Location: On site at location listed in job posting.

SUMMARY

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and Business Development

Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.

Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.

Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.

Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.

Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.

Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.

Client experience

Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).

Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Compliance and risk management

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Operational efficiency

Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service.

Assist banking center management with "on the job training" of new associates.

Assist with dual control vault responsibilities and audit controls.

Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Perform all other job related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED)

2 - 5 years of experience as a Universal Banker or Teller

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite, Salesforce

NMLS Language

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.?

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position

The assessment takes approximately 12-15 minutes to complete

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Part-Time Teller

First Horizon Bank • Lake Charles, LA • 1w ago

Finance, Accounting & Banking

Description Location: On site at location listed in job posting. SUMMARY Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often s...

1w ago

Go to Apply

Teller

First Horizon Bank • Lake Charles, LA • 1w ago

Finance, Accounting & Banking

1w ago

Go to Apply

Teller

First Horizon Bank • Sulphur, LA • 2w ago

Finance, Accounting & Banking

2w ago

Go to Apply

Boilermaker

EMCOR Group • Sulphur, LA • 5h ago

About Us We are one of the nation's leading providers of industrial solutions, serving as the single-source for our client's custom shell and tube heat transfer equipment. Our fully integrated shop services include state...

5h ago

Go to Apply

Security Officer - Unarmed (Secret Clearance Required)

Allied Universal • Lake Charles, LA • 9h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

9h ago

Go to Apply

CDL-A - Tanker truck driver

Schneider • Lake Charles, LA • 1d ago

Trucking & Construction

Tanker truck driver Average pay: $1,180-$1,450 weekly Home time: Every other week Experience: All CDL holders Overview Haul 75% non-hazardous freight in tanker trailers. Get home for three days every other weekend. 3-5 l...

1d ago

Go to Apply

Industrial Electrician

Interfor • Dequincy, LA • 2d ago

Legal & Paralegal

Industrial Electrician, DeQuincy, LA Interfor is seeking a skilled, safety-minded, and motivated Industrial Electrician to join our team in DeQuincy , LA . The successful candidate will be responsible for maintaining, tr...

2d ago

Go to Apply

Production Reliability Engineer

ManpowerGroup • Westlake, LA • 2d ago

IT & Engineering

Our client, a leader in chemical manufacturing, is seeking a dedicated and innovative Production Reliability Engineer to join their dynamic team. As a key member of the Operations Department supporting manufacturing and...

2d ago

Go to Apply

Aftermarket Sales Representative

Rush Enterprises • Lake Charles, LA • 3d ago

Sales & Marketing

The Aftermarket Sales Representative solicit parts and service business from accounts through personal and phone contacts. The representative will develop new accounts, recover lost accounts, and manage established accou...

3d ago

Go to Apply

Engineer 6 (Jennings Construction Project Engineer)

Louisiana Department of State Civil Service • Lake Charles, LA • 3d ago

Trucking & Construction

Engineer 6 (Jennings Construction Project Engineer) Print ( https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5382276 ) Apply ? Engineer 6 (Jennings Construction Project Engineer) Salary $6,692.00 - $12,047....

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)