Customer Service Associate

Walgreens • Swansea, IL • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1834006BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2532 N ILLINOIS ST,SWANSEA,IL,62226

Full District Office Address: 2532 N ILLINOIS ST,SWANSEA,IL,62226-02353-03907-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03907-SWANSEA IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

U-Haul • Saint Louis, MO • 1h ago

Management & Administrative

Location: 418 S Tucker Blvd, Saint Louis, Missouri 63102 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Servic...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Kirkwood, MO • 1h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1h ago

Go to Apply

Sr. Account Manager

Lowe's • Saint Louis, MO • 3h ago

Management & Administrative

Sr. Account Manager Your Impact The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished b...

3h ago

Go to Apply

Regional Sales Manager - Ozark

Teva Pharmaceuticals • Saint Louis, MO • 3h ago

Management & Administrative

We Are Teva We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine...

3h ago

Go to Apply

SAP Supply Chain Consultant, EHS - Mid-Market (Private Cloud)

Accenture • Saint Louis, MO • 4h ago

Management & Administrative

We Are: Accenture has established a unified, public-cloud-first strategy for the Mid Market segment, designed to maximize SAP Cloud adoption and deliver rapid, outcome-led transformation. The strategy is structured aroun...

4h ago

Go to Apply

Supply Chain/Source-to-Pay Senior Manager

Accenture • Saint Louis, MO • 4h ago

Management & Administrative

We Are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where...

4h ago

Go to Apply

Operations Management Associate

Cargill • East Saint Louis, IL • 5h ago

Management & Administrative

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and...

5h ago

Go to Apply

Aeronautical Systems and Integration Test (ASIT) Manager

The Boeing Company • Berkeley, MO • 10h ago

Management & Administrative

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

10h ago

Go to Apply

Aeronautical System Integration Test (ASIT) Senior Manager

The Boeing Company • Berkeley, MO • 10h ago

Management & Administrative

10h ago

Go to Apply

Production Manager - Onsite Conversion Services

General Dynamics Information Technology • Saint Louis, MO • 1d ago

Management & Administrative

Req ID: RQ222092 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Administration Skills: Communication,Continuous Improvement,Problem Resolution...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)