National Accounts Manager
Location:
Greensboro, NC, US, 27409
Position Type: Professional
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
The National Accounts team exists to sell MACK trucks, achieving assigned annual sales objectives and supporting the growth of the rolling population, optimizing operating leverage and focusing on over delivery of customer satisfaction and value for our MACK dealer partners. The national fleet (customers) we serve have geographic requirements that effectively can be serviced best by the consolidated services and planning of the national accounts team.
Specifically, the National Account Manager - Refuse/ construction segment, in alignment with the broader purpose of the team as defined above is responsible for achieving annual sales, delivery of financial performance for assigned portfolio and optimizing customer satisfaction.
National Account Managers are responsible for building new business (conquest accounts) in their accounts portfolio and maintaining strong relationships with existing key customers.
As a National Account Manager, you should be organized and able to analyze performance metrics, understand customers' needs, ultimately building strategic partnerships exceeding our customers' expectations while achieving assigned sales and gross profit objectives.
Key Responsibilities/Accountabilities
Achieve assigned annual sales and gross profit objectives within the portfolio of assigned customers
Full commitment and engagement in using our sales process (IMPAX) and managing the customer relationship, opportunity pipeline, sales activities through Salesforce.com.
Sell the total Mack offering of Products and Services ensuring that customers understand Mack's full capabilities.
Develop relationships and strategies to successfully conquest customer new sales.
Exceptional communication skills both verbal and written, including the ability to plan, organize and deliver professional formal presentations.
Demonstrated ability to negotiate sales transactions.
Demonstrated ability to identify, prioritize, and successfully resolve fleet customer problems giving a high priority to customer satisfaction.
High aptitude with software applications including Word, Excel, PowerPoint, and database management software/ analytics e.g., Oracle.
Lead cross functional corporate team delivering customer satisfaction and successfully achieving sales and financial targets.
Responsible for thorough knowledge and administration of current Sales Policies.
Receive specification information on used and new truck quotations, coordinate trade and trade back information with remarketing group to establish trade values to dealer and provide documentation.
Remain knowledgeable on all current sales programs.
Works with assigned Pricing Department to analyze, develop and propose complex deals.
Complete knowledge of broad finance instruments including terms, @types, and usage as they pertain to customers.
Responsible for managing body company relationships and understanding body market landscape.
Demonstrated ability to interpret engineering layouts and coordinate body integration on Mack chassis.
Responsible to coordinate and manage delivery through multiple upfit locations and vendors to customer sites for complete vehicle handover.
Critical Competencies
Demonstrated ability to establish effective, ethical working relationships with customers, dealers, subordinates, peers and supporting departments to achieve sales objectives.
Has a track record of exceeding goals and objectives successfully.
Understands the meaning and implications of key financial indicators.
Uses financial analysis to generate, evaluate, and act on strategic options and opportunities.
Persists in accomplishing objectives despite obstacles and setbacks.
Settles differences in productive ways with minimum noise, often seeing the opportunity in conflict.
Build and deliver business fit and solution fit solutions that meet customer expectations.
Readily learns and adopts new technologies Establishes clear responsibilities and processes for monitoring work and measuring results.
Identifies and seizes new opportunities.
Keeps up with current and possible future policies, practices, trends in the organization, with competition, and in the marketplace.
Creates competitive and breakthrough strategies that show a clear connection between vision and action.
Is seen as direct and truthful.
Demonstrates a passion for the Mack organization and our Mack dealer partner networks success.
Who are you?
Here is a good descriptive fit for this role. College degree preferred. Proven leader, enthusiastic for high performance with a powerful desire for career development and growth ambitions. An existing understanding of the Mack truck ordering and production systems preferred. Frequent customer travel, proven sales success, account executive skill set, desires to know the customers' business/ operations, consultative approach. Develop executive level quotations and presentations. Problem solving skills capable of providing timely resolution to ambiguous problems. Continuous improvement mindset. Executive level customer and deal negotiation skills, enterprise view decision making supporting strong portfolio management.
Essential Educational and/or Training Qualifications and Certificates
Bachelor's degree in finance, sales, accounting, business management, related field, or equivalent experience.
Preferred Experience and Knowledge
5-10 years direct sales and account management experience.
Strong financial and analytical skills.
Salesforce CRM experience preferred.
Other Requirements
Travel required up to 75%.
Ready for the next move?
If you want to make a real impact in your career, Mack Trucks is where you want to be. We look forward to meeting you.
At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $143,600.00 - $177,300.00 annually, and where applicable, bonus eligible.? The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.
In addition to a solid package of compensation and benefits, plus you will enjoy:??
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today's challenging reality of combining work and personal life easier.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ?We are passionate about what we do, and we thrive on teamwork. ?We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Mack Trucks is part of Volvo Group. Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as "The American Truck You Can Count On," thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
Job Category: Sales & Services
Organization: Mack Trucks
Travel Required: Frequent Travel
Requisition ID: 33070
View All Jobs (https://jobs.volvogroup.com/?locale=en_US)
Do we share the same aspirations?
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
Nearest Major Market: Greensboro
