Guest Relations Coordinator

Marriott • Bal Harbour, FL • 2h ago

Additional Information

Job Number 26075438

Job Category Rooms & Guest Services Operations

Location 9703 Collins Ave, Bal Harbour, Florida, United States, 33154 VIEW ON MAP (https://www.google.com/maps?q=9703%20Collins%20Ave%2C%20Bal%20Harbour%2C%20Florida%2C%20United%20States%2C%2033154)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Software Engineer

Actalent • Coral Gables, FL • 6min ago

IT & Engineering

Description The Software Engineer will participate in the planning, analysis, design, development, and verification of software projects used in a commercial aircraft environment. PRIMARY RESPONSIBILITIES: · Participate...

6min ago

Go to Apply

Production Supervisor - Paint (Aerospace Manufacturing)

Dayton Granger, Inc. • Fort Lauderdale, FL • 55min ago

Retail & Hospitality

Immediately Hiring: Production Supervisor - Paint (Aerospace Manufacturing) Company: DAYTON-GRANGER, INC (DG) Industry: Aviation and Aerospace Component Manufacturing Location: Fort Lauderdale, FL 33315 About Us: YouTube...

55min ago

Go to Apply

Cook III - Embassy Suites Hotel Miami International Airport

Hilton • Miami, FL • 2h ago

Retail & Hospitality

Job Identification: 211548 Job Category: Culinary Job Schedule: Full time Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When...

2h ago

Go to Apply

Night Auditor and Hotel Operations

Marriott • Miami Beach, FL • 2h ago

Retail & Hospitality

Additional Information Job Number 26076068 Job Category Finance & Accounting Location 2912 Collins Ave, Miami Beach, Florida, United States, 33140 VIEW ON MAP ( https://www.google.com/maps?q=2912%20Collins%20Ave%2C%2...

2h ago

Go to Apply

Food Service Manager - Airport Lounge

Sodexo • Miami, FL • 2h ago

Retail & Hospitality

Role Overview SodexoMagic has an opportunity for a Food Service Manager at Miami International Airport (MIA). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adve...

2h ago

Go to Apply

Pastry Cook I - Signia by Hilton Diplomat Beach Resort

Hilton • Hollywood, FL • 2h ago

Retail & Hospitality

Job Identification: 211959 Job Category: Culinary Job Schedule: Full time Salary $23.80/USD/Hourly Equal Opportunity Employer EOE, including disability/vets Exceptional Hospitality Starts with You Picture yourself bright...

2h ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Aerotek • Doral, FL • 6h ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

6h ago

Go to Apply

Customer Service Associate

Walgreens • Fort Lauderdale, FL • 7h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

7h ago

Go to Apply

Regional Country Sales Manager

Adecco US, Inc. • Doral, FL • 9h ago

Management & Administrative

Job Title: Regional Country Sales Manager - LATAM Salary: $80k - $90k + Benefits Position Summary The Regional Country Sales Manager - LATAM is responsible for leading, developing, and executing the commercial strategy f...

9h ago

Go to Apply

Territory Sales Manager

Palo Alto Networks • Fort Lauderdale, FL • 9h ago

Management & Administrative

Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)