Working Title: HR Operations and Technology Coordinator
Job Class: Human Resources Technician 2
Agency: Minnesota Zoological Garden
Job ID : 94935
Location : Apple Valley
Telework Eligible : No
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 06/17/2026
Closing Date : 07/08/2026
Hiring Agency/Seniority Unit : Minnesota Zoological Garden / Zoo Gardens-Confidential
Division/Unit : Operations / Human Resources
Work Shift/Work Hours : 8:00 A.M. - 4:30 P.M.
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $24.41 - $34.24 / hourly; $50,968 - $71,493 / annually
Classified Status : Classified
Bargaining Unit/Union : 217 - Confidential/Unrep
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position provides advanced administrative and technical support for human resources operations at the Minnesota Zoo across the employee lifecycle. The role is responsible for processing and auditing personnel transactions; coordinating onboarding, benefits, and retirement activities; maintaining HR records, systems, reports, and data integrity; and supporting payroll coordination and operational HR processes.
This position has access to documents/data containing labor relations information as defined in M.S. 13.37 providing data and information to labor relations and human resources staff as it relates to leave administration, accommodations, strike planning, layoff transactions and planning, etc.
Duties include but are not limited to:
Review, research, prepare, approve, and process employee and position transactions using the State's HRIS system to ensure actions are completed accurately, timely, and in compliance with established procedures, contracts/plans, and applicable policies.
Create, maintain, and distribute standard and ad hoc HR reports to support human resources operations, reporting needs, and data accuracy. Conduct routine HR data audits, research discrepancies, and coordinate corrections as needed. Prepare and distribute seniority rosters in accordance with applicable bargaining agreements and personnel plans.
Coordinate benefits and insurance administration activities and provide general information to employees regarding available benefit programs, open enrollment processes, and retirement resources. Serve as liaison with Minnesota Management and Budget (MMB) SEGIP staff regarding insurance-related transactions and employee inquiries.
Provide coordination and administrative support for employee onboarding, recognition, and employee experience programs.
Provide administrative and operational support for Human Resources activities to ensure efficient office operations, accurate recordkeeping, and compliance with records retention and data privacy requirements. Maintain personnel, I-9, and related HR files and coordinate routine purchasing and administrative support activities for the HR office.
Provide technical and administrative support for HR projects and process improvement activities to support efficient and accurate HR operations.
Minimum Qualifications
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position. To ensure accurate evaluation, your resume must clearly describe your experience in the required areas. For each job, include whether it was full-time, part-time, or intermittent/on-call; how many hours per week you worked; and the month and year you started and ended.
One (1) year of experience providing administrative or technical support in a human resources office or closely related environment.
Experience must demonstrate:
Processing employee or position transactions in an HRIS, payroll, or similar database system
Maintaining confidential employee records and handling sensitive information in accordance with data privacy requirements
Creating, reviewing, auditing, or maintaining HR, payroll, benefits, or personnel-related reports and records
Providing customer service and procedural guidance to employees, supervisors, applicants, or the public regarding HR-related processes
Researching and applying established HR procedures, policies, collective bargaining agreement provisions, or administrative guidelines
Using Microsoft Office applications and/or HR information systems to manage records, prepare correspondence, and maintain reports
Preferred Qualifications
Organizing and prioritizing multiple assignments while maintaining accuracy and meeting established timelines
Experience using HR reporting tools, dashboards, or data visualization software such as OBIEE, Power BI, or similar reporting applications
Experience creating or maintaining forms, flowcharts, organizational charts, dashboards, spreadsheets, or other operational resources using tools such as Microsoft Forms, Adobe, Excel, Visio, PowerPoint, or related software applications
Experience using advanced Excel functions such as formulas, pivot tables, filters, lookups, and data organization tools to support reporting and operational needs
Demonstrated interest and aptitude in learning and utilizing technology solutions to improve reporting, workflow efficiency, communication, records management, and HR operational processes.
Experience supporting HR reporting, records management, onboarding, or workflow improvement activities in a human resources environment
Additional Requirements
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
It is policy of the Minnesota Zoo that all candidates submit to a background check prior to employment. The background check may consist of the following components:
Conflict of Interest Review
Criminal History Check including fingerprinting
Education Verification
Employment Reference / Records Check
License / Certification Verification
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
