Account Clerk I (Social Services)
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Account Clerk I (Social Services)
Salary
$38,272.00 - $47,049.60 Annually
Location
City Hall Annex, 120 7th Street Northeast, Charlottesville (22902), VA
Job Type
Regular Full-Time
Job Number
260600009
Department
Social Services Department
Division
Social Services Administration
Opening Date
06/17/2026
Closing Date
6/26/2026 5:00 PM Eastern
Bargaining Unit
N/A
Description
Benefits
Questions
General Summary
The Account Clerk I performs routine clerical and technical financial record keeping work. This position works under direct supervision and reports to the DSS Deputy Director of Administration. Contribute to the delivery of programs and services in Charlottesville that support meeting essential needs, which promote self-sufficiency, and that enhance the quality of life for all residents in our community. To learn more about the Charlottesville Department of Social Services, please visit: https://www.charlottesville.gov/366/Social-Services
Required to respond upon activation from the City Manager of the Continuity of Operations Plan and/or Emergency Operations Plan. Must have the ability to be contacted and respond based on Department guidelines.
The preferred hiring amount is between $18.40 - $22.62 an hour ( $38,272.00 - $47,049.60 Annually ) . Starting offer is based on applicable education, experience, and internal equity. This full-time, non-exempt position offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following retirement benefits:
Choice of retirement plan:
Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
Voluntary 457 Deferred Compensation Plan
Eligibility to purchase prior service credit under the Defined Benefit Plan
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees. For additional details, please refer to the "Benefits" tab within this posting or visit the City's Employee Benefits webpage (https://www.charlottesville.gov/1047/Employee-Benefits) .
Essential Responsibilities and Duties
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
Performs a variety of routine clerical, account-keeping, and related tasks.
Receives, checks, and distributes incoming mail.
Audits account codes and receipts, assigns vendor and voucher numbers.
Gathers, researches, assembles, tabulates checks, and files financial data.
Posts, checks, balances, and adjusts routine financial accounts.
Checks invoices, maintains varied financial and statistical records and compiles reports.
Accounts for checks and cash received daily and balances against receipts.
Operates processing equipment in preparing payroll listings, checks and outputs cards.
Files various fiscal transaction documents.
Searches documents for posting errors.
Collates, sorts, and compiles fiscal data in accordance with procedures.
Effectively operates computer, calculator, and other standard office; as well as departmental systems to maintain records.
Keeps routine cost and inventory records.
Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and reliable attendance.
Other Duties
Performs additional duties to support operational requirements as apparent or assigned.
Education, Experience and Skills
Education and Experience: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.
High School diploma or GED.
OR
6 months of experience in general office work or bookkeeping.
OR
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Certifications/Licenses/Other:
Required to successfully pass a pre-employment background check and pre-employment drug screen.
Knowledge, Skills, Abilities and Other Characteristics:
Job Knowledge
Some knowledge of bookkeeping terminology, methods, procedures and equipment.
General knowledge of standard office procedures, practices and equipment.
Reading
Intermediate: ability to read and understand written materials such as financial documents, financial reports, books, magazines, journals, multi-step instruction manuals, and reference materials.
Writing
Intermediate: ability to organize data and write clear and concise reports, business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Maintains standard financial records and prepares financial reports accurately.
Math
Intermediate: ability to deal with number systems; simple formulas, practical application of fractions, percentages, ratios/proportions and measurement.
Communication Skill
Basic: Establishes and maintains effective working relationships with co-workers and customers. Provides standard information to and interacts with others outside direct reporting relationships on procedures or general policies. Interaction requires recognizing different points of view to ensure understanding and appropriate response.
Independence and Decision-Making
Requires Immediate Direction: normally performs the duty assignment after receiving detailed instructions as to methods, procedures, and desired end results with little room for deviation. The immediate supervisor may, at times, provide close and constant review.
Technical Skill
Skilled: practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Skill in the use of Microsoft Office programs, SAP, and financial management systems and software.
Fiscal Responsibilities
Completes and prepares financial transactions. No budgetary responsibilities.
Supervisory Responsibilities
No responsibility for direction or supervision of others.
Other Characteristics:
Organization and time management, sometimes under strict time constraints.
Tedious or exacting work.
Works closely with others as part of a team.
Ability to work effectively with sensitive and confidential information.
May require dealing with angry, frustrated and/or upset individuals.
Physical Conditions & Additional Information
Physical Demands:
Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequently maintains stationary position.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Occasionally moves about inside the office to access file cabinets, office machinery, etc.
Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to observe details at close range (within a few feet of the observer).
Machines, Tools, Equipment, Software and Hardware:
Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
Work Environment:
Work is performed in an office environment where there may be exposure to computer screens for extended periods of time, monitor glare and dust.
Noise level is moderate.
A pre-hire background check will be conducted on all candidates who are selected for employment with the Department of Social Services. It will include a criminal record check and a child abuse/neglect registry search. Additionally, a driving record check and education verification may be conducted if applicable.
Please note: The Charlottesville Department of Social Services is unable to hire any applicant, intern, or volunteer if the criminal record check reveals a conviction for, or arrest awaiting final disposition of a barrier crime as set forth in § 63.2-1719 of the Code of Virginia. Please click here for the list of barrier crimes: http://law.lis.virginia.gov/vacode/63.2-1719/
The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.
The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.
SUMMARY OF EMPLOYEE BENEFITS
Updated February 9, 2026
Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.
LEAVE:
Vacation: Need some time off? Use it, you earned it:
Years Worked
0 -
3 -
Hours Accrued Biweekly
3.09
3.85
4.62
5.4
6.16
6.93
7.7
Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.
Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):
OBSERVED CITY HOLIDAYS
New Years Day
Dr. Martin Luther King Day
Presidents' Day
Liberation & Freedom Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day
1 Floating Holiday
Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.
INSURANCE:
Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.
Choose from two options:
Select HMO with City-funded HRA ($0 premium for employee-only coverage)
Choice POS ($13.02 biweekly premium for employee-only coverage)
Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)
Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)
Delta Dental Plan:
Diagnostic and Preventative-100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
$1,500 Annual benefit maximum
$1,000 Orthodontic benefit (children to age 19)
MetLife Vision Plan: (Optional)
$2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
$130 allowance for frames, after co-pay, plus additional discounts where accepted.
Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.
Long-Term Disability: U pon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.
Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection
RETIREMENT:
Pension:
Choose from two (2) options:
A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.
A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).
Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.
VOLUNTARY:
Wellness:
Gym Membership Reimbursement Program (up to $34.00 per month)
Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses
Online wellness resources and Lunch-and-Learn Sessions
Employee Assistance Program:
A variety of confidential, personal professional services for you and your family available 24 hours a day.
Tuition Reimbursement:
Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.
Flexible Spending Accounts:
Expense accounts available for healthcare, dependent care and parking/mass transit.
01
What is your highest level of completed education? (Must be verifiable in reference to the Education History section on your online application.)
Master's Degree
Bachelor's Degree
Associates Degree
High School Diploma / GED
None of the above
02
How much work experience do you have that included general office work such invoicing, maintenance of financial records, or bookkeeping? (Must be verifiable in reference to the Work History section of your online application.)
No experience
Less than six (6) months of relevant experience
Six (6) months to less than 1 year of relevant experience
One (1) to less than three (3) years of relevant experience
Three (3) to less than five (5) years of relevant experience
Five (5) years or greater
03
To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.
Yes
No
04
I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.
Yes
No
Required Question
Employer
City of Charlottesville
Address
P. O. Box 911 605 East Main Street Charlottesville, Virginia, 22902
Phone
(434) 970-3490
Website
http://www.charlottesville.gov/jobs
