Administrative Assistant (Part-Time)

25 Hours Per Week | Monday-Friday

Join a Mission-Driven Organization Making a Difference

JABA is seeking an organized, detail-oriented Administrative Assistant to support our team and help ensure the smooth operation of our programs and services. This position is ideal for someone who enjoys a variety of responsibilities, takes pride in accuracy and organization, and is passionate about serving older adults, caregivers, and the community.

As a key member of our team, you will provide administrative support, maintain records and databases, assist with authorization and reimbursement-related processes, and help ensure program operations run efficiently and effectively.

What You'll Do

Administrative Support

Manage office operations including scheduling, filing, copying, correspondence, and office organization.

Prepare and monitor invoices and other administrative documents.

Maintain electronic and paper filing systems.

Support managers and staff with special projects and operational needs.

Authorization & Administrative Coordination

Serve as a point of contact for clients, caregivers, insurance providers, managed care organizations, and community partners.

Answer phones and respond to inquiries professionally and courteously.

Communicate with insurance providers and other organizations regarding service approvals, eligibility, authorizations, and reimbursement.

Assist with tracking authorization deadlines and maintaining related documentation.

Data Entry & Reporting

Maintain accurate client records within required databases and software systems.

Perform data entry and quality assurance reviews.

Compile, analyze, and report program data to support agency and funding requirements.

Identify data discrepancies and assist with corrective actions.

Confidentiality & Compliance

Safeguard confidential client and organizational information.

Comply with all agency policies regarding data integrity, security, and privacy.

What We're Looking For

The ideal candidate is:

Highly organized with exceptional attention to detail.

Comfortable managing multiple tasks and priorities.

Skilled in both written and verbal communication.

Analytical and capable of identifying and resolving problems.

Dependable, self-motivated, and collaborative.

Able to maintain accuracy while managing deadlines and compliance requirements.

Qualifications

Required

High School Diploma or equivalent.

One to three years of administrative, office support, healthcare administration, human services, or related experience.

Proficiency with Microsoft Office Suite and virtual meeting platforms.

Experience with data entry and database management.

Preferred

Associate's Degree.

Experience working with insurance processes, service authorizations, healthcare, human services, or nonprofit organizations.

Knowledge, Skills and Abilities

Knowledge of Medicaid authorization processes, insurance eligibility requirements, and reimbursement procedures preferred.

Ability to communicate effectively with insurance providers, managed care organizations, caregivers, and community partners.

Strong attention to detail when managing authorization deadlines, participant records, and compliance documentation.

Why Join JABA?

Meaningful work that makes a direct impact in the community.

Supportive and collaborative team culture.

Flexible part-time schedule.

Opportunities for professional growth and development.

Inclusive workplace committed to diversity, equity, and belonging.

Equal Opportunity Employer

JABA is an Equal Opportunity/Affirmative Action Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

If you are looking for a rewarding part-time opportunity where your organizational skills and commitment to service can make a difference, we encourage you to apply today.

JABA

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