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Account Rep

Kelly Services • Pleasant Prairie, WI • 2h ago

Account Representative - Pleasant Prairie, WI

$23.00 per hour

Requirements - Those meeting these requirements are encouraged to apply:

Customer Service experience (SAP knowledge a plus)

Supply Chain experience a plus

Proficient with Microsoft Office, especially Excel

Strong organizational skills

Solid analytical ability

Effective verbal and written communication skills

Ability to work in a fast-paced environment

Effective management of time and ability to multi-task

Able to work independently and collaboratively

Displays initiative and flexibility to adapt to change

Willingness and ability to work overtime as required

Position Responsibilities:

Manage and reply to all client inquiries within 2 hours

Sales order entry and follow-up through logistics

Prepare, maintain, and modify status reports, schedules, and plans as required

Prepare project reports for management and clients

Assist Account Manager with technical advice and problem resolution

Correspond with customers to ensure all requirements are met

Create and maintain customer-required reports

Prepare for and participate in quarterly business reviews as needed

Monitor processes related to customer-specific requirements

Ensure SLAs for all projects are met

Provide comprehensive customer support

Maintain client confidentiality

Provide backup support for Account Manager and team members as needed

Must be able to work independently and as a team

Other Required Skills:

Analytical, reasoning, and problem-solving skills

Attention to detail and ability to maintain accurate records

High School Diploma required

Experience with Excel, Word, Visio, PowerPoint, SAP, and Outlook preferred

Strong interpersonal and organizational skills

Physical Demands & Work Environment:

Position is office-based and requires long periods of sitting

Occasional standing, walking, and reaching

Regular use of phones, computers, and standard office equipment

Must occasionally lift and/or move up to 10 pounds

Constant communication with staff and customers; professionalism required

If you meet the above requirements and are seeking an engaging, team-oriented role with opportunity for growth, we encourage you to apply!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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