Receptionist

State Bank of Southern Utah • Cedar City, UT • 6h ago

Rate: $18.07 USD per hour

Description

As a Receptionist at State Bank, you will serve as the first point of contact for our customers, creating a welcoming and positive experience from the moment they arrive. You will greet and assist visitors, direct them to the appropriate team members, and ensure their needs are handled efficiently. In addition, you will manage incoming calls by identifying customer needs, routing calls appropriately, and providing helpful information. This role also includes performing a variety of administrative tasks in support of multiple departments, making it essential to be organized, attentive, and customer focused. This position is part-time, 20 hours per week, 4 hours per day, 10am-2pm Monday-Friday.

At State Bank of Southern Utah, our core values define who we aspire to be each and every day. These values hold us accountable to each other and help us be the best version of ourselves. We look for candidates who find connection with our core values:

Make a Difference: We are actively engaged. We genuinely care. We are knowledgeable and find solutions.

Relationships Matter: We are committed to each other and our customers. We seek to understand, connect, and collaborate.

Live with Integrity: We are trusted to do the right thing. We take responsibility for our individual roles and actions.

Love What We Do: We are passionate and show up with enthusiasm. We are driven and continually look to improve.

Share Positivity: We lift each other. We interact with a positive and optimistic attitude.

Apply at State Bank of Southern Utah and be part of a team that lives by these values every day!

Essential Duties And Responsibilities

Warmly greet and assist customers, both in person and over the phone, creating a positive first impression

Manage the main phone line, directing calls efficiently to the appropriate team members

Handle incoming and outgoing mail, including pickup, sorting, and internal distribution (some lifting required)

Provide notary services, or be willing to obtain a Notary Public certification if needed

Support day-to-day clerical and administrative tasks across various departments

Send and receive faxes and maintain organized communication records

Minimum Qualifications

High school diploma or GED

Must be at least 18 years of age

Ability to successfully pass a credit and background check

Preferred Qualifications

6+ months of receptionist or customer-facing experience

Experience managing a multi-line phone system

Bilingual skills are a plus

Notary Public certification is helpful but not required

Skills

Strong communication skills, both in person and over the phone

Friendly, professional, and customer-focused approach with strong attention to detail

Self-motivated with the ability to proactively greet and assist customers, including escorting them within the building

Comfortable handling multiple phone lines and directing calls efficiently

Basic proficiency in Microsoft Office applications

Maintains a professional appearance

Organized and dependable, with the ability to manage multiple tasks effectively

Part-time employees will be eligible to participate in the following benefits and programs:

401K with employer match

Annual Incentive Program

Paid Time Off (PTO) accrual every pay period

Up to 12 paid holidays per year

Employee recognition program

Monthly wellness activities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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