Summary The Supervisory Training Specialist is located in the Department of Veterans Affairs, Veterans Health Administration, at the VA Maryland Health Care System (VAMHCS) in the Employee Education & Organizational Development (EEOD) Service under the Office of the Assistant Director. The incumbent has full delegated authority and responsibility as the expert professional over the Leadership Training and Professional Development section of the service. Responsibilities Duties include: Assessing, developing, implementing, instructing, evaluating, and modifying training programs, course content or materials, and educational projects resulting in facility workforce development and improved communication and employee engagement. Serves as the primary expert in curriculum design and development as well as multiple learning methods (in person, virtual, blended, etc.). Regularly visits and collaborates with managers, supervisors and/or service chiefs throughout the facility, assessing learning needs, developing, implementing, and delivering training programs. Devises new methods and criteria for meeting the broad range of educational needs throughout the Medical Center. Serves as the technical and content expert for all non-clinical employee competency development for the facility. Serves as project consultant, arranging and moderating training seminars and conferences, provides guidance on educational programs and educational projects, gives lectures, and participates in panel discussions. Participates with planning committees, Service Chiefs, and supervisors, VISN Education staff, VHA's Institute for Learning, Education and Development (ILEAD) and other instructors in determining specific topics covered by each course. Leads the evaluation of multiple courses and/or training programs of non-clinical training programs throughout the facility to ensure continued process improvement. Establishes the standards by which the education program and/or project will be judged. Conducts fact-finding and analyses which contribute to research for non-clinical areas of the facility. Plans and conducts studies which evaluate and predict program achievements and student performance and independently prepares interpretations of results and makes recommendations. Studies involve such significant matters as the Talent Management System (TMS) database, course prerequisites, objectives, contents, instructional methods, counseling needs, etc. and are often complicated by factors such as changing situations and educational developments. Performs duties involving preparing, promoting, coordinating, analyzing, and improving education policies, programs, standards, activities, and opportunities for various complex program areas. Develops facility-wide standards for the management of the training databases and web-based training programs. Ensures educational programs comply with regulations and are compatible with the agency mission and responsibilities. Administers and resolves policy, program and project issues associated with educational programs. Provides guidance and advice on education program policies. Deals with matters that are controversial or novel, and often complicated by factors such as changing situations and educational developments. May also participate in planning and developing or evaluating and revising the curriculum for the Employee Education & Organizational Development Office. Represents the organization at professional and public gatherings, lectures, and panel discussions. Serves as a TMS Administrator with duties including monitoring course completion, registering users for classes, running completion/deficiency reports, updating Supervisors, communicating with facility TMS Domain Manager for: unlocking courses, creating, or scheduling classes, assigning learning, and managing accounts; or delegates TMS administration duties to one of the supervisees. Independently manages the budget for assigned educational program(s). Performs work related to the initiation, administration, and/or closeout of contracts, cooperative agreements. Responsible for management of any future contracts that are needed for the educational programs of the facility. Prepares the procurement request rationale document for submission to the Contracting Office. Monitors the cost, management, and overall technical performance of the contract after award. Performs the technical evaluation of proposals according to agency's source evaluation and selection procedures. Assists in the closeout of completed contracts, including documenting such things as the Project Officer evaluation of the Contractor's performance and memoranda to the Contracting Office as appropriate. Collaborates with the Administrative Officer of the service to ensure contracted budget tracking is included in the overall service's budget tracking. Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Not Authorized Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Training Specialist/PD242850 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You must meet the individual occupational requirements (IOR) for the Training Instruction Series, 1712 as follows: Training Instruction Series, 1712 Individual Occupational Requirements (IOR) Undergraduate and Graduate Education: Major study - education or a subject area related to the position to be filled. OR Specialized Experience forGS-5 and above: Experience that demonstrated a practical knowledge of the subject area of the position and of the methods and techniques of instruction. Examples of qualifying specialized experience include: Teaching or instructing in an adult education program, secondary school, college, military installation, or industrial establishment in the appropriate field(s). Supervising or administering a training program. Development or review of training/course materials, aids, devices, etc., and evaluation of training results. Work in the occupation or subject-matter field of the position to be filled that required training or instructing others on a regular basis. In addition to meeting the Individual Occupation Requirement above you must meet the specialized experience below. GS-1712-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, consideration of the difficulty of work and capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instructions to employees on work and administrative matters. Interviews candidates for subordinate positions, recommends appointments, promotions, and reassignments. Hears and resolves complaints, refers group grievances and serious, unresolved complaints to a higher level. Effects minor disciplinary measures and recommends action for more serious cases. Identifies and arranges for developmental and training needs. Finds ways to improve production and increase the quality of work of subordinates. Develops performance standards. You will be rated on the following Competencies for this position: Communication Education and Training Leadership Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is predominately sedentary and the employee may sit comfortably. There may be some walking, standing, bending, carrying of light items to 20 lbs., driving of an automobile, etc. Physical demands will include set up of classrooms including A-V equipment and preparation of course materials and delivery to the class site. Fieldwork may involve traveling to classes, meetings, and sources of information. Work Environment: Work is usually performed in offices, meeting rooms, classrooms or similar settings. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information "Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care." Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
