Back to Jobs search

SOCIAL SERVICES SUPERVISOR/EXPERT

State of Arkansas • Fayetteville, AR • 2h ago

Date: Jun 10, 2026

Req ID: 57900

Location:

Fayetteville, AR, US, 72703

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $63,085.98

Position Number: 22098432

County: Washington

Posting End Date: June 23, 2026

The Social Services Supervisor/Expert plays a vital leadership role within the Division of Children and Family Services (DCFS). DCFS is committed to ensuring every child has the opportunity to grow up in a safe, stable, and nurturing environment.

Through quality case management, staff development, and support of frontline practice, the Social Services Supervisor/Expert helps promote the safety, permanency, and well-being of Arkansas children and youth. This position is responsible for coaching and supporting child welfare staff, strengthening decision-making and practice skills, and helping ensure quality services and positive outcomes for children and families.

Preferred Qualifications:

Four years of experience in a child welfare or human service program or a related field, including two years in a supervisory or leadership capacity.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Social Services Programs - Career Path

Classification:Social Services Supervisor/Expert

Class Code:SSP17P

Pay Grade:SGS08

Salary Range:$63,086 - $93,367

Job Summary

The Social Services Supervisor/Expert is responsible for overseeing social service programs, ensuring compliance with state and federal policies, and providing guidance to staff. This role involves strategic planning, program evaluation, and supervision of case management to improve service delivery and client outcomes. The Supervisor/Expert serves as a subject-matter authority in social work practices, policy development, and stakeholder engagement.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise, mentor, and evaluate social services staff. Develop and implement policy and program initiatives to improve service delivery. Conduct program audits and quality assurance to ensure compliance. Provide expertise in crisis intervention, case management, and legal compliance. Coordinate with government agencies, community organizations, and advocacy groups. Lead statewide social services initiatives and high-priority programs. Oversee compliance with federal, state, and agency regulations. Provide technical expertise in crisis management, program development, and inter-agency collaboration.

Knowledge and Skills

Case management and service coordination Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Proficiency in data management, reporting, and documentation Familiarity with trauma-informed care and cultural competency Understanding of behavioral health and protective services Leadership and mentorship skills for supervisory roles

Minimum Qualifications

Minimum of four years of work experience in human services programs or public service work, including one year in a supervisory or leadership capacity.

Required to have a background check and child/adult maltreatment registry check.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Fayetteville

Similar Jobs

Director, Customer Marketing

The Coca-Cola Company • Rogers, AR • 2h ago

Management & Administrative

At The Coca-Cola Company, our purpose is to refresh the world and make a difference-driven by iconic brands, sustainable growth, and meaningful consumer impact. As Director, Customer Marketing for Walmart Inc., you will...

2h ago

Go to Apply

(USA) Manager, Technology Operations

Walmart • Bentonville, AR • 16h ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Manager, Technology Operations will lead strategic initiatives that support Marketplace catalog quality, seller enablement, and scalable operational processes. This...

16h ago

Go to Apply

(USA) Manager, Strategic Account Management - Preowned

Walmart • Bentonville, AR • 16h ago

Management & Administrative

Position Summary... What you'll do... Job Description The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role involves...

16h ago

Go to Apply

(USA) Manager, Benefits and Wellbeing

Walmart • Bentonville, AR • 16h ago

Management & Administrative

Position Summary... What you'll do... Role summary: As a Project Manager on the Absence Management team, you will lead and support the implementation, compliance, policy maintenance, and continuous improvement of Walmart...

16h ago

Go to Apply

(USA) Operations Manager

Walmart • Rogers, AR • 16h ago

Management & Administrative

Position Summary... What you'll do... Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and ma...

16h ago

Go to Apply

Wireless Sales Manager - Bentonville, AR

Acosta Group • Bentonville, AR • 19h ago

Management & Administrative

DESCRIPTION Base + Upcapped Commission Potential Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North A...

19h ago

Go to Apply

(USA) Director, Supply Chain Management

Walmart • Bentonville, AR • 1d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Director, Supply Chain Management, leads the strategic direction and execution of 3P carrier execution to optimize product flow from grocery distribution centers to...

1d ago

Go to Apply

(USA) Senior Manager, People

Walmart • Bentonville, AR • 1d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Senior Manager, People, leads the execution of strategic human resource initiatives to support business objectives by driving organizational change, talent developm...

1d ago

Go to Apply

(USA) Senior Manager, Operations

Walmart • Bentonville, AR • 1d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Sr. Manager, Rewards & My Metrics Fidelity leads fidelity strategy and operational rigor for this workstream across the Spark Driver platform. Owning mechanisms...

1d ago

Go to Apply

(USA) Senior Manager, Marketplace Strategic Initiatives - Collectibles

Walmart • Bentonville, AR • 1d ago

Management & Administrative

Position Summary... What you'll do... Role summary: The Senior Manager, Marketplace Strategic Initiatives (Collectibles) , leads the development and execution of strategic business improvements to enhance marketplace per...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)