Salesforce Technical Manager

Deloitte • Boston, MA • 3d ago

Salesforce Technical Manager, Digital Foundry, Operate & Innovation

Our Deloitte Digital Foundry, Operate & Innovation team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting for this role ends on December 31, 2026.

Work you'll do

As a Manager, Managed Services on the Digital Foundry, Operate, & Innovation team, you will be responsible for:

Serve as the technical lead and subject matter expert across platform and custom development capabilities for client engagements

Lead marketing platform solution design, campaign architecture, and implementation approaches across enterprise clients

Advise engagement teams and stakeholders on platform best practices, technical direction, and delivery considerations

Support multiple project teams through execution, issue resolution, and coordination across technical and business stakeholders

Contribute to the delivery of digital experiences and marketing solutions designed to drive measurable business outcomes

A successful candidate would possess these skills:

Ability to work independently and collaborate as part of a team

Effective written and verbal communication skills

Meticulous attention to detail and quality of work product

Ability to build and sustain professional relationship

Ability to lead projects or workstreams

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

Strong interpersonal skills and professional demeanor

Ability to meet deadlines

Ability to provide clear guidance to others

The team

Our Digital Foundry, Operate, & Innovation offering balances strategy, technology, creativity, and managed services to solve your biggest challenges. We design and deliver services to run digital businesses, manages innovation and assets, and commercializes IP to drive growth across all Customer offerings.

Qualifications

Required

6+ years of experience in a consulting or industry role

4+ years of experience leading multiple project teams simultaneously

2+ years of experience in Salesforce Marketing Cloud design and implementation

Bachelor's degree in Computer Science, Engineering, or equivalent work experience

Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve

Limited immigration sponsorship may be available

Preferred

Experience using Microsoft Office applications and tools

Experience working with software development lifecycle methodologies, including Agile, Scrum, Rational Unified Process, and continuous integration/continuous delivery

Experience presenting ideas to technical and non-technical audiences

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,000 to $229,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Customer_US

DFO_US

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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