Job Description:
This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.
(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)
The Analystis responsible forproviding technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g.,selection, implementation, support,archivaland decommissioning).The analyst may also manage small projects related to these applications and their technologies. Asappropriate, the role willmaintainnecessary certifications (e.g., Epic).Essential functions are performed independently under minimal supervision anddirection,caregiver performs standard duties with minimal supervision.This is a remote position with the possibility of travel. We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, and Washington.? To qualify for this position, you must be certified or accredited in at least one Epic module, including ClinDoc, Stork, ASAP, certifications. You must also have 2 years of Epic build experience. - Gathers,validates, and translates technological requirements into design and development specification while providing product management?- Provides support to Stakeholders through analyzing and diagnosing problems todetermineresolution- Configures, test, installs, implements,monitors, andmaintainscommon and complex systems (applications, workflows,processeshardware, etc.)?- Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.?- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting?- Solves common issues, incidents, and problems according toagreedupon service levels and according to department standards.??- Serve as PM and complete PM functions for small to mid-size projects with multiple teams?- Collaboratively works with peers, internal and external stakeholders, and vendors?- Follows documentation and change management standards.?-Participatesindevelopmentof training and knowledge-based materials for use by peers, end-users, and other team members.?- Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications?- Develop and understands business reporting needs for end users?-Participatesin on-call and command center responsibilities, if applicable?-Assistsin developing andmaintainingtesting plans and scripts to verify system outputs and system integrity?- Attends andparticipatesin team,projectand department meetings to increase awareness and information flow?- Work with project requestor to complete theminimumviableproduct of a demand inServiceHub??- Request resources for projects and enhancement work usingServiceHubResource Plan process? Skills ?
Epic certification or accreditationClinDoc, Stork, ASAP,
Proficiencyin Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word?
Possesses in-depth business and application knowledge and experience?
Knowledge of system analysis and operating systems??
Skilled in assessing needs anddeterminingthrough documentation what the best approach might be?
Skilled at problem definition and data collection byestablishingfacts, drawing valid conclusions?
Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations?
Ability to write correspondence, and process documents?
Preferred Qualifications
EDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field.
Additional relevant experience may substitute for lack of education upon Supervisory and HR approval OR
EXPERIENCE : Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.
Will be required to certify on one or more Epic applications and maintain certification
Requirements
Operate computers and other IT equipment requiring the ability to move finger and hands
See and read computer monitors and documents
Remain sitting or standing for long periods of time to preform work
Location:
Key Bank Tower, Nevada Central Office, Peaks Regional Office
Work City:
Salt Lake City
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$32.10 - $50.57
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
