Security Account Manager

Securitas Security Services USA, Inc. • Portland, OR • 2h ago

Security Account Manager - Full Time - Portland, OR

We offer a full benefits package, PTO, weekly pay, and more!

Rate: $34.00/Hour

We help make your world a safer place.

We are seeking a professional and experienced Account Manager to oversee security operations for a large-scale account with approximately 20 officers. This is a working Account Manager position responsible for the daily oversight, performance, and accountability of security officers and site leads while maintaining strong client relationship and ensuring high-quality service delivery.

The ideal candidate will have prior security and account management experience, strong leadership skills, exceptional attention to detail, and the ability to manage operations in a fast-paced environment. High-rise experience is preferred.

What Your Day May Look Like

Supervise, support, and hold officers and site leads accountable for performance, professionalism, and attendance.

Build and maintain strong client relationships through consistent communication and responsiveness.

Ensure all posts are staffed appropriately and scheduled are maintained.

Conduct site visits, inspections, and performance evaluations.

Audit reports, logs, and incident documentation to ensure accuracy, quality, and compliance.

Maintain strong attention to detail in all operational processes and reporting.

Address employee concerns, coaching opportunities, and disciplinary issues as needed.

Ensure all officers are following site policies, procedures, and post orders.

Assist with training, onboarding, and development of security personnel.

Monitor incident reporting and ensure proper documentation is completed accurately and timely.

Support recruiting and retention efforts to maintain staffing levels.

Communicate effectively with clients, leadership, and security staff regarding operational updates, concerns, and expections.

What We Offer

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.

Virtual Medical Appointments with Telemedicine.

Paid Time Off, Free Uniforms, Paid Training, & Weekly Pay!!

Employee Assistance Program.

DailyPay Access Program!

Discounts On Childcare, Pet Daycare, Vehicles, Electronics, Cell Phone Plans, Travel, & So Much More!

Position Requirements

Must be at least 18 years of age.

Valid driver's license and clear driving record required.

High school diploma or GED required.

Minimum of 2 years of prior Security experience required.

Minimum of 1 year Account Management experience required.

High-rise security experience preferred.

Additional experience in scheduling, payroll, and training is preferred.

Proficient in basic computer and technology use.

Strong planning, organizing, and leadership skills.

Ability to take initiative, achieve results, and meet deadlines.

Reliable and self-motivated.

Strong customer service and interpersonal skills a must.

All candidates must be willing to participate in Securitas' pre-employment screen process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make the world a safer place.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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