Relationship Banker

First Horizon Bank • Morristown, TN • 1d ago

Description

Location : Onsite at the location listed in the job posting.

Weekly Scheduled Hours : MONDAY - THURSDAY 8 AM - 5 PM, FRIDAY 8 AM - 6 PM AND EVERY THIRD SATURDAY 8:30 am - 1:30 PM

SUMMARY

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank's products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center's overall sales goals. This role performs moderately complex to complex tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and Business Development

Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.

Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.

Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients' short-and-long term goals. Utilize a deep understanding of the bank's products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.

Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.

Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.

Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.

Client experience

Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).

Deliver excellent client experiences consistently and promptly resolve client issues effectively.

Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Compliance and risk management

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Operational efficiency

Assist in conducting and/or participating in meetings to promote sales, product knowledge and customer service.

Assist banking center management with "on the job training" of new associates.

Assist with dual control vault responsibilities and audit controls.

Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Perform all other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED)

2 - 5 years of experience as a Universal Banker or Teller

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite, Salesforce

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required.

NMLS Language

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position

The assessment takes approximately 12-15 minutes to complete

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Teller - Float

First Horizon Bank • Morristown, TN • 1w ago

Finance, Accounting & Banking

Description Location: On site at location listed in job posting. Weekly Scheduled Hours: Monday - Thursday 8 am - 5 pm, Friday 8 am - 6 pm and every third Saturday 8:30 am - 1:30 pm Summary: Provide quality, accurate and...

1w ago

Go to Apply

LPN - Private Duty Nursing

Maxim Healthcare • Morristown, TN • 6h ago

Hospital & Medical

Salary: $28 - 32 / per hour Sign-On bonus available. Ask your recruiter about how to qualify! Maxim Healthcare in Greeneville is hiring for a Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in...

6h ago

Go to Apply

Hospice Nurse Practitioner

Gentiva • Morristown, TN • 1d ago

Hospital & Medical

Overview Expand Access. Build Partnerships. Transform Hospice Care. We are seeking a dedicated Hospice Nurse Practitioner to perform Face-to-Face (F2F) encounters essential for hospice eligibility certification and recer...

1d ago

Go to Apply

CLIN NURSE II

Covenant Health Inc. • Tazewell, TN • 1d ago

Hospital & Medical

Overview Registered Nurse, Medic Surgical Unit Full Time, 72 Hours Per Pay Period, Day Shift Claiborne Medical Center Overview: Claiborne Medical Center, a member of Knoxville-based Covenant Health, offers a full range o...

1d ago

Go to Apply

Receptionist

U.S. Physical Therapy • Blaine, TN • 1d ago

Management & Administrative

Company Description P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is a therapist-ow...

1d ago

Go to Apply

(S) PRODUCT ENGINEER

Howmet Aerospace • Morristown, TN • 1d ago

IT & Engineering

Core Engineer Job Roles Systems thinker--sees the business and its operation holistically; understands actions and reactions; considers multiple pathways of potential effect before decisions; thinks strategically about i...

1d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Morristown, TN • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

MEDICAL SOCIAL WORKER I

Covenant Health Inc. • Morristown, TN • 2d ago

Hospital & Medical

Overview Medical Social Worker, Continuum of Care Full Time, 80 Hours Per Pay Period, Day Shift Morristown Hamblen Overview: Morristown-Hamblen Healthcare System is a 170-bed hospital serving an eight-county region in Ea...

2d ago

Go to Apply

Physical Therapist (PT)

Signature Healthcare • Rogersville, TN • 2d ago

Hospital & Medical

About Us Signature HealthCARE of Rogersville is a 150-bed skilled nursing facility offering a wide array of services from short-term rehabilitation to traditional long-term care. The vision, to radically change the lands...

2d ago

Go to Apply

Physical Therapist Assistant (PTA)

Signature Healthcare • Rogersville, TN • 2d ago

Hospital & Medical

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)