At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
State and Local Government Sales Director
Why We Have This Role
As the SLG Sales Leader, you will lead an organization of talented managers and sales executives across the U.S. Your team's overarching objective is to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This leader will be integral to the success of the SLG vertical and broader Public Sector team. We need a talented Sales Leader to enable the SLG sales team to deliver at their highest potential.
How You'll Find Success
Takes initiative
Understands the expected outcome, gets the @context, and then works entrepreneurially to get it done.
Highly communicative and influences effectively, creating trust at the team level.
Strong track record of exceeding quota.
Ability to acquire clients
Strong negotiating skills
Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts
How You'll Grow
Structured promotion process/auto promotion process
Career Action Planning with Manager
Qmobility
Things You'll Do
Lead a SLG Sales organization to drive long-term employee, team and customer success and scale revenue growth
Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM) in government
Lead an organization of sales managers and mid-level to senior sales executives selling mid-market and enterprise accounts
Meet quarterly and annual objectives and key results
Manage the business through accurate and timely reporting
Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
Serve as an executive sponsor during enterprise-level deals.
Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
Develop and maintain positive relationships with other functional areas internally at
Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements
What We're Looking For On Your Resume
Minimum 10 years leading teams in high-growth technology sales and/or services, preferably in the public sector industry
Minimum 5 years of experience selling SaaS solutions
Successful track record leading sales teams in achieving assigned targets
Successful track record providing executive-level impact to government clients and partners
Ability to learn and understand product solutions and features with excellent verbal and written communication skills
Strong quantitative, analytical and conflict resolution abilities
Experience using enterprise sales processes such as MEDDIC
Experience using CRM such as Salesforce or Microsoft Dynamics and measuring system compliance
Bachelor's degree or higher is required
Preference for candidates to be based at our headquarters in Provo, Utah
What You Should Know About This Team
Our State and Local Government (SLG) sales team is a group of highly driven individuals dedicated to closing experience gaps across SLG's in the United States.
Our SaaS platform is used to help some of the largest government organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.
This team is responsible for 27M+ in revenue.
This team was the highest performing sector in the company last year, where CX and EX are key priorities.
Our Team's Favorite Perks and Benefits
Salary + Uncapped Commissions and Accelerators
100% Performance based promotions -- not politics or tenure
Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
We offer private health insurance, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more
The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
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Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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