Operations Manager

Berkshire Pulse • Housatonic, MA • 14h ago

The full Operations Manager job description{target="_blank" rel="noopener noreferrer"} contains more information about this position. Position Summary: The Operations Manager is responsible for overseeing the daily administrative, programming support, and logistical operations of Berkshire Pulse\'s studios in Housatonic, MA. They serve as the bridge between administrative and artistic staff, faculty, students/parents, and community members to ensure seamless day-to-day operations and communications. Summary of Position Responsibilities: - Front Desk & Communications Management - Registration Management - HR/Supervisor Responsibilities - HR/Payroll Administration Support - Studio Rentals & Event Support - IT Systems Management - Facilities Management Qualifications: - Bachelor\'s degree or equivalent combination of education and work experience - 3+ years of direct experience supervising and managing staff; - Proven expertise using Google Suite, MS Office (especially Excel), and similar software - Comfortable working with and learning new software/IT systems, including some experience working with databases/CRMs and website editing - Excellent time management, attention to detail, organizational planning, and administrative skills - Must possess strong communication and interpersonal skills - both written and oral - with an ability to work collaboratively with the Executive Director, Artistic Director, Pulse staff and teaching artists, Board members, and volunteers - Customer service experience is highly desirable; some facilities management experience is helpful, or a willingness to learn - A commitment to values of anti-racism and anti-oppression, and personal and/or professional experiences advancing equity, diversity, inclusion, and accessibility. - Have demonstrated a passion for the arts, an understanding of the value of arts education, and the connection between an organization of this kind and the community it serves - Must have reliable transportation to Housatonic, MA. This is primarily an in-person role, with the option to work from home/remotely 1 day/week with supervisor approval.

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